Food & Beverage Manager

Food & Beverage Manager

Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.

Essential Duties & Responsibilities :

• Manage service aspects in all food and beverage assigned areas and events.
• Manage dining room, caf, pools, bar and events to ensure proper room preparation, including set-up of tables, chairs, linens, table settings, glassware, etc.
• Confirm that all service staff is in proper uniform and adheres to appearance standards.
• Manage and train staff in all technical and non-technical aspects of their role including standards of quality and service.
• Communicate with service and kitchen staff regarding reservations and / or special events.
• Conduct pre-shift, pre-meal and / or pre-event meetings with all necessary staff.
• Evaluate and supervise the performance and carry out disciplinary action as needed, in accordance with policies and applicable laws.
• Make rounds of all food and beverage outlets to ensure guest needs are met.
• Open and close bars, cafes, restaurants, and / or pools on a regular basis. Responsible for ensuring areas are secured upon departure and that all lights, equipment, doors, etc. are turned off or locked.
• Maintain accurate daily and weekly punch details for service staff and process daily open check reports for each meal period.
• Maximize food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on "up-selling."
• Protect staff and guests by training staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.
• Maintain guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from members / guests and co-workers in order to ensure satisfaction and / or implement service improvement ideas.
• Communicate and team well with other departments.

Additional Duties & Responsibilities :

Experience & Other Skills :

Physical Requirements :