Service Writer / Advisor

Job Description

Job Description

PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION –

DONALD, OR

SERVICE WRITER / ADVISOR :

Do you love working with a wide variety of people, building relationships with customers, and solving problems?  Can you adapt to changing priorities and balance several projects at once?  If so, we want to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team in Donald, OR.

At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO

As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.

This team member will work Monday- Friday plus rotating Saturdays during the busy season (March - October).

WHAT YOU NEED :

• Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
• Excellent customer relations and communication skills- This team member will work with customers, mechanics, and other store personnel.
• The ability to both delegate and take
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Mechanical aptitude and familiarity with the agriculture industry.

Compensation : $22.67-32.87 / hr (Depending on Experience)

Why work for Pape’ :

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.