Customer Success Manager
Cennox- Multiple States -, GA, US8 days ago
Job type
- Full-time
- Quick Apply
Job descriptionEstablish strong relationships with existing clients to promote Cennox and serve as their single point of contact. Works with the client to develop and maintain a Business Account Manual (BAM) for all Service Accounts assigned and distribute to the field, call center, logistics and client service personnel. Proven capacity to review customer contracts at length to gain high-level understanding of contractual obligations and expectations. Function as the single point of contact for all service-related issues including escalations and invoice disputes in a timely manner. Establish and maintain a regular meeting schedule with each assigned customer and maintain meeting minutes. Video conference calls as requested by the customer. A professional appearance and backdrop are mandatory. These can be weekly / bi-weekly / monthly depending on the customer’s preference. Review monthly reporting and provide recommendations on how to improve performance, efficiency and how to improve customer satisfaction. Also reviewing additional Cennox services with customers to provide new business opportunities. Daily review of customer billing que. All other duties as assigned. Cennox is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Notice on Use of AI in Hiring As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR’s TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application. E-Verify Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit www.e-verify.gov . Powered by JazzHR
Experience and Specific Skills Required :
- Microsoft Office Suite proficiency to include Microsoft Office and other relevant applications.
- Customer relationship building skills. Organizational abilities to include time and task management and multitasking.
Industry knowledge and experience. Description of Main Job Duties :
Create a job alert for this search
Customer Manager • - Multiple States -, GA, US
Related jobs
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago 
Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey.
Sign up now and start turning your voice into...Show moreLast updated: 6 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
- Promoted
Delivery Driver - Receive 100% of Customer Tips
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Delivery Driver - Onboarding / Onboard
DoorDashGlenwood, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Onboarding / Onboard
DoorDashGlenwood, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Sign Up in Minutes
DoorDashGlenwood, GA, United StatesFull-time +1
- Promoted
Drive with DoorDash - Receive 100% of Customer Tips
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Dashers - Sign Up and Start Earning
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Sign Up and Start Earning
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Be Your Own Boss
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Drive with DoorDash - Flexible Onboarding
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Receive 100% of Customer Tips
DoorDashFitzgerald, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Start Earning Quickly
DoorDashGlenwood, GA, United StatesFull-time +1
- Promoted
Share Your Opinions. Earn Rewards.
Opinion EdgeDouglas, GA, USFull-time
- Promoted
Delivery Driver - Flexible Onboarding
DoorDashFitzgerald, GA, United StatesFull-time +1
- Promoted
Delivery Driver - Flexible Schedule
DoorDashGlenwood, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Flexible Schedule
DoorDashFitzgerald, GA, United StatesFull-time +1
- Promoted
Delivery Driver - Sign Up and Start Earning
DoorDashSoperton, GA, United StatesFull-time +1
- Promoted
Restaurant Delivery - Flexible Onboarding
DoorDashFitzgerald, GA, United StatesFull-time +1