Senior Customer Success Manager

A company is looking for a Senior Customer Success Account Manager.

Key Responsibilities

Initiate conversations with account teams and customers to connect objectives with Microsoft offerings

Manage relationships with key stakeholders to ensure quality solution delivery and customer success

Support program planning, prioritization of engagements, and alignment of Customer Success Plans with account priorities

Required Qualifications

Bachelor's Degree in a relevant field AND 4+ years of customer success or related experience, OR Master's Degree AND 3+ years of experience

3+ years of account experience in customer success with technical deployment management

2+ years of experience with Microsoft Cloud Products or other Cloud technologies

3+ years of program management experience

Equivalent experience may be considered in lieu of formal education