Technical Support Specialist
Kelly Science, Engineering, Technology & TelecomMarlborough, MA, United States17 hours ago
Job type
- Full-time
Job descriptionTroubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking issues. Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products. Escalates or perform server functions, particularly related to resolving issues at the desktop as well as TCP / IP connectivity and IP set-ups. Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client. Assist Project Managers in the end to end process for destination moves and hardware / software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration / distribution, UAT, on site resource management, technical training and Day One support. Evaluates system potential by testing compatibility of new programs with existing programs. Evaluates expansions or enhancements by studying work load and capacity of computer system. Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action. Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications. Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications. Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs. Performs and / or attends hardware / component factory acceptance testing. Places software into production by loading software into computer; entering necessary commands. Places hardware into production by establishing connections; entering necessary commands. Maximizes use of hardware and software by training users; interpreting instructions; answering questions. Maintains system capability by testing computer components. Prepares reference for users by writing operating instructions. Maintains historical records by documenting hardware and software changes and revisions. Maintains client confidence and protects operations by keeping information confidential. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Problem Solving Presenting Technical Information Process Improvement Software Maintenance Software Testing Network Design and Implementation Load Balancing and Scalability Vendor Relationships Software Performance Tuning Network Performance Tuning Database Performance Tuning
Important information : To be immediately considered, please send an updated version of your resume to somp767@
Title : Technical Support
Location : Marlborough MA 01752 (ONSITE)
Duration : 12 months
W2 Contract (No C2C)
Pay rate : Can go up to $32 per hour
Shift -
- 8am-4pm
Top 3 must haves - Customer Service Skills, Troubleshooting experience, multi-tasking skills
Technical Support Specialist (Senior Level) Job Duties :
Technical Support Specialist (Senior Level) Skills and Qualifications :
Create a job alert for this search
Technical Support Specialist • Marlborough, MA, United States
Related jobs
To be immediately considered, please send an updated version of your resume to somp767@kellyservices.Location : Marlborough MA 01752 (ONSITE).
Pay rate : Can go up to $32 per hour.Customer Service Ski...Show moreLast updated: 5 days ago
Symbotic is changing the way consumer goods move through the supply chain.Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation for...Show moreLast updated: 17 hours ago
IBM InfoSphere Optim is a data management solution that helps organizations manage data throughout its lifetime, from requirements to retirement.
It offers a centralized archiving solution, test dat...Show moreLast updated: 30+ days ago
Join Our Team of Tech Support Specialists!.HelloTech is a nationwide tech support platform that offers on-demand assistance to customers needing help with technology.
We provide affordable, same-day...Show moreLast updated: 30+ days ago
Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States.About the Position Introduction.Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.We a...Show moreLast updated: 30+ days ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 4 hours ago
Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.
At Apple, we believe inclusion is a shared res...Show moreLast updated: 30+ days ago
Under direction of the department manager, provides technical assistance to customers and Werfen field personnel within a product line responsibility.
Troubleshoots, over the phone, answers a broad ...Show moreLast updated: 17 hours ago
IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers.
Headquartered in Marlborough, MA, IPG has over 4,800 employees in...Show moreLast updated: 30+ days ago
Job Posting : Technology Support Specialist.Director of Information Technology.The Public Schools of Northborough-Southborough seeks a Technology Support Specialist to assist in providing essential ...Show moreLast updated: 30+ days ago
About XRHealth XRHealth is transforming healthcare by merging immersive XR / VR technology with AI to deliver personalized, data-driven therapeutic experiences.
Our platform supports clinicians and pa...Show moreLast updated: 2 hours ago
IT Specialist - Technical Support (Mid-Level).Please review the job description below and contact me ASAP if you are interested.
Employee benefits include, but are not limited to, health insurance (...Show moreLast updated: 17 hours ago
At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives.
Our medical devices, softwar...Show moreLast updated: 30+ days ago
Technical Support Specialist (Marlborough, MA).Technical Support Specialist (Marlborough, MA) - 12 months to start (Duration provided in listing).
This job description includes responsibilities for ...Show moreLast updated: 17 hours ago
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy ...Show moreLast updated: 17 hours ago Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States.About the Position Introduction.Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.We a...Show moreLast updated: 17 hours ago 
We are seeking a Senior Technical Support Specialist with strong customer service, troubleshooting, and multitasking skills.
The ideal candidate will diagnose and resolve hardware, software, and net...Show moreLast updated: 17 hours ago
Symbotic is changing the way consumer goods move through the supply chain.Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation f...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
Kelly Science, Engineering, Technology & TelecomMarlborough, MA, USFull-time
- Promoted
- New!
Technical Support Specialist
Veo Robotics, Inc.Wilmington, MA, United StatesFull-time
- Promoted
InfoSphere Optim Technical Support Professional
IBMLowell, MA, United StatesFull-time
- Promoted
Tech Support Specialist - Independent Contractor
HelloTech IncLowell, MA, United StatesFull-time
- Promoted
Technical Support Specialist II : Hemostasis (Monday-Friday, 9 : 30 AM - 6 : 00 PM)
WerfenBedford, MA, United StatesFull-time
- Promoted
- New!
Desktop Support Job Training Program
Year Up UnitedWoonsocket, RI, USFull-time
- Promoted
Technical Specialist
AppleMarlborough, MA, United StatesFull-time
- Promoted
- New!
Technical Support Specialist
UnavailableBedford, MA, United StatesFull-time
- Promoted
Technical Support Specialist (Electrical Experience Needed)
IPG PhotonicsOxford, MA, United StatesFull-time
- Promoted
Technical Support Specialist
The Public Schools of Northborough and SouthboroughSouthborough, MA, United StatesFull-time
- New!
Tech Support Specialist
XRHealthNeedham, MA, USFull-time
Quick Apply
- Promoted
- New!
IT Specialist - Technical Support (Mid-Level)
Pyramid ConsultingMarlborough, MA, United StatesTemporary
- Promoted
Technical Support Specialist - Ventilation
ZOLL MedicalChelmsford, MA, United StatesFull-time
- Promoted
- New!
Technical Support Specialist (Marlborough, MA)
Talent GroupsMarlborough, MA, United StatesFull-time
- Promoted
- New!
Technical Support Specialist in Framingham
Energy Jobline ZRFramingham, MA, United StatesFull-time
- Promoted
- New!
Technical Support Specialist
WerfenBedford, MA, United StatesFull-time
- Promoted
- New!
Senior Technical Support Specialist
CompunnelMarlborough, MA, United StatesFull-time
- Promoted
Technical Support Specialist
SymboticWilmington, MA, United StatesFull-time