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Business Operations Manager

Business Operations Manager

Chicagoland Equipment & Supply LLCHodgkins, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : Job Overview :

We’re looking for a hands-on Business Operations Manager to be both a player and coach in delivering daily

excellence and acting as a change agent to drive process improvements in the invoicing, accounts receivable, accounts payable and other business process activities of our fast-growing services business.

The ideal candidate is resourceful, detail-oriented, and thrives in a dynamic environment. You’ll support business operations by performing key business process activities, coaching others on who perform the same or related activities and working cross-functionally to drive end-to-end business process and data improvements. Projects may include accelerating the speed of high-quality invoicing, driving upstream improvements in service call time tracking and inventory data quality, and driving automation opportunities both internally and with our customers.

Our Benefits Include :

  • Medical, Dental, Vision coverage available
  • 401(k) Plan
  • Company paid life insurance
  • Paid Vacation & Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

Responsibilities :

  • Manage day-to-day administrative operations for invoicing, customer portal information management, accounts receivable, and accounts payable
  • Work cross functionally to design and deliver end-to-end business process improvements to streamline workflow and enhance customer experience
  • Deliver daily reporting of key process health indicators
  • Execute transactions and improve data quality as part of the overall team capacity
  • Collaborate with internal departments and the General Manager to ensure alignment across dispatch, inventory management, customer-facing technicians, procurement, and other administrative functions
  • Perform other administrative duties as assigned
  • Qualifications :

  • Proven experience driving process improvements as an Office Manager, Administrative Coordinator, or similar role.
  • Strong understanding of Invoicing, Accounts Receivable, Accounts Payable processes and financial documentation.
  • Experience operating in a service-oriented business is strongly preferred
  • Track record of driving business process and data improvements
  • Excellent organizational and multitasking skills with high attention to detail.
  • Strong problem-solving abilities and an ability to work independently.
  • Effective verbal and written communication skills.
  • Proficiency in Microsoft Excel
  • Experience with data entry is a plus.
  • Requirements :

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    Operation Manager • Hodgkins, IL, US

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