Microsoft Knowledge Management Specialist

Job Description

Job Description

Salary : About Banduri

Banduri helps organizations execute digital transformations with agility so that continuous innovation becomes their core competency. Core to Banduri's values and culture is the belief that everyone deserves to thrive. Our mission is to leave things better than we found them, make things that matter, and help our customers harness the power of change. We know that to do this requires radical candor, a dedicated focus on the users, and creativity. There are no big egos here. We are collaborators and team players. We want solutions-oriented problem solvers, critical thinkers, and committed creators that are passionate about what they do.

We are currently hiring a MICROSOFT KNOWLEDGE MANAGEMENT SPECIALIST to support a federal agency.

MUST BE A US CITIZEN AND PASS BACKGROUND CHECK

Position Location :

This position offers hybrid work options. Our office is in Fredericksburg, VA right next to the Fredericksburg (FBG) Amtrak / VRE station.

Position Description :

Responsible for providing knowledge management support by implementing and maintaining Microsoft automation solutions and SharePoint Online (SPO). Uses Microsoft automation tools such as Power Automate, Power Apps, and PowerShell scripting to streamline processes, automate repetitive tasks, and enhance efficiency within the organization. Designs and deploys automated workflows that facilitate information sharing, document management, and collaboration among team members, ultimately improving productivity and reducing manual errors. Provides comprehensive support for SPO, including configuration, customization, and troubleshooting of SPO sites, lists, libraries, and workflows. Ensures that SPO environments are optimized for knowledge management by implementing taxonomies, metadata, and content classification schemes that enable efficient search and retrieval of information.

Key Responsibilities :

Implement automation solutions

Design and develop automated workflows using Power Automate via scripts to streamline business processes such as document approvals, notifications, and data integration

Create custom Power Apps solutions to address specific business needs, such as forms for data collection or interactive dashboards for reporting

Integrate Microsoft automation solutions and SPO with other Microsoft 365 applications and third-party systems to create seamless workflows and data exchange

Manage all content on SPO site

Configure and maintain SPO sites, including site collection settings, permissions management, and site architecture design

Manage SPO lists, libraries, content types, and metadata to ensure consistency and ease of information retrieval

Monitor SPO usage and performance, troubleshoot issues, and implement best practices for optimization

Develop and implement content management strategies within SPO, including organizing, categorizing, and tagging content for efficient search and retrieval

Support the implementation of governance policies and compliance measures within SPO to ensure data security, privacy, and regulatory compliance

Enforce data retention and archival policies, managing access controls, and auditing user activities to maintain governance standards

Provide ongoing support and assistance to users, answering questions, resolving issues, and providing guidance on best practices for knowledge management

Monitor industry trends and Microsoft updates related to automation solutions and SPO, evaluating new features and capabilities, and recommending enhancements to knowledge management practices

Provide written recommendations on Government drafts of executive summaries and briefings

Provide recommendations for the development of knowledge management practices and assist with their implementation

Provide recommendations and input on other content and presentations

Required Experience :

10 years of experience using Microsoft 365 suite, including knowledge of SharePoint Online, Power Automate, Power Apps, and PowerShell scripting

10 years of experience configuring and administering SharePoint Online sites, lists, libraries, content types, metadata, and permissions

10 years of experience troubleshooting technical issues, diagnosing root causes, and implementing effective solutions in a timely manner

5 years of experience with SharePoint Framework (SPFx), Microsoft Graph API, and other development tools for extending SharePoint functionality and integrating with external systems

5 years of experience of data management concepts, including content categorization, tagging, search optimization, and data governance within SPO

5 years of experience querying SPO analytics to consolidate and create reports and presentations demonstrating value of published content

Banduri is committed to a diverse and inclusive workplace. Banduri is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.