Chronic Care Management Coordinator

Job Description

Job Description

The CCM Coordinator will have the responsibility of managing and conducting the CCM initiatives and activities of Pinner Clinic to promote improved health outcomes for patients with chronic conditions. This position requires phone interaction with patients to conduct chronic care management, act as a liaison between the patient and the provider (and when necessary to hospitals, specialists, and home care agencies), and, when able, telephonically address gaps in care under the direction of the patients medical provider. The CCM Coordinator will utilize the nursing process to evaluate patient needs over the telephone and provide guidance and education to patients, adhering to organizational policies, procedures, and guidelines.

Minimum (REQUIRED) Qualifications :

• Current license from an accredited school to practice as an LPN in South Carolina or a Certified Medical Assistant
• More than five years experience working as a licensed nurse or certified medical assistant
• Experience with adult and Medicare population
• Appreciation of diversity and sensitivity towards targeted populations
• Able to interact effectively and in a supportive manner with persons of all backgrounds

Job Specific Functions :