Talent.com
M365 Support Engineer

M365 Support Engineer

Tek SpikesBoston, MA, US
28 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

  • Only qualified M365 Support Engineer candidates located near Boston, MA will be considered, as the position requires onsite presence
  • W2

Preferred Education :

  • Bachelor’s degree in computer science, Information Systems, or related field
  • Preferred Certifications :

  • Microsoft certifications : M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.
  • Required Skills, Experience, Knowledge and Expertise :

    SharePoint & Migration :

  • 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online
  • Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool
  • Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance
  • Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows)
  • Security & Compliance :

  • Expertise in configuring SharePoint Online and Power Platform security
  • Tenant / site-level permissions and role management
  • Azure AD integration for identity and access
  • Security and compliance features (DLP, sensitivity labels, retention)
  • Ability to enforce governance and best practices while balancing usability
  • Power Platform Support :

  • Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions
  • Strong troubleshooting skills for app performance, broken flows, and connector permissions
  • Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management)
  • Automation & Tools :

  • Proficiency in PowerShell scripting and PnP provisioning for automation
  • Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments
  • Documentation & Process Skills :

  • Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles
  • Ability to clearly communicate technical guidance to IT staff, vendors, and business partners
  • Soft Skills :

  • Strong problem-solving abilities, especially in migration and security
  • Excellent communication and collaboration skills with technical and business teams
  • Ability to manage multiple projects and support tickets simultaneously
  • Proactive, adaptable, and team-oriented
  • Preferred Skills, Experience, Knowledge and Expertise :

  • Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS)
  • Client is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.

    Responsibilities :

  • Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse)
  • Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams
  • Develop and maintain migration runbooks, technical documentation, and user guides
  • Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions
  • Resolve migration, integration, and performance issues in a timely manner
  • Create a job alert for this search

    Support Engineer • Boston, MA, US

    Related jobs
    • Promoted
    Desktop Support Engineer

    Desktop Support Engineer

    oneZero Financial SystemsSomerville, MA, US
    Full-time
    Salary : Depending on relevant experience.Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages and hedge fund...Show moreLast updated: 30+ days ago
    • Promoted
    Assigned Solutions Engineer

    Assigned Solutions Engineer

    Focus Technology Solutions IncBoston, MA, US
    Full-time
    We are continuing to grow our Managed Services Practice and hiring an experienced and customer-focused.In this role, you will serve as the primary technical point of contact for assigned customer a...Show moreLast updated: 30+ days ago
    • Promoted
    Solution Deployment Engineer

    Solution Deployment Engineer

    Flock SafetyBoston, MA, US
    Full-time
    Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, l...Show moreLast updated: 30+ days ago
    • Promoted
    Cloud IAM Solutions Architect

    Cloud IAM Solutions Architect

    Public Consulting GroupBoston, MA, United States
    Full-time
    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve li...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Global Information and AI Security Director

    Global Information and AI Security Director

    Boston Consulting GroupMinot, MA, US
    Full-time
    Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy whe...Show moreLast updated: 10 hours ago
    • Promoted
    Intelligent Enterprise Solution Engineer

    Intelligent Enterprise Solution Engineer

    ElutionsBoston, MA, US
    Full-time
    ELUTIONS is a premier global provider of.Operational Business Intelligence Solutions.As the top leader in our industry, world-wide, we are constantly on the lookout for go-getters, people who aren&...Show moreLast updated: 30+ days ago
    • Promoted
    Lead - Solution Engineer

    Lead - Solution Engineer

    FreshworksBoston, MA, US
    Full-time
    Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and emp...Show moreLast updated: 30+ days ago
    • Promoted
    Deskside Support Engineer

    Deskside Support Engineer

    Center For Health Information And AnalysisBoston, MA, US
    Full-time +1
    At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to ensure transparency in our...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Customer Support Engineer

    Technical Customer Support Engineer

    CloudZeroBoston, MA, US
    Permanent
    We’re looking for a driven L2 Support Engineer to join our Customer Support team and make an immediate impact.In this role, you’ll bridge technical troubleshooting and customer advocacy...Show moreLast updated: 25 days ago
    • Promoted
    Customer Support Engineer

    Customer Support Engineer

    aPriori Technologies IncConcord, MA, US
    Full-time
    Massachusetts or New England preferred, open to remote.The role requires coverage of US business hours, including rotational coverage for west coast hours for no more than once per week.US-based Cu...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Portfolio Lead Solution Architect Director

    Portfolio Lead Solution Architect Director

    Boston Consulting GroupScituate, MA, US
    Full-time
    Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy whe...Show moreLast updated: 10 hours ago
    • Promoted
    Technical Support Engineer II

    Technical Support Engineer II

    FlywireBoston, MA, US
    Full-time
    Are you ready to trade your job for a journey? Become a FlyMate!.Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to...Show moreLast updated: 30+ days ago
    • Promoted
    Desktop Support in Andover, Massachusetts

    Desktop Support in Andover, Massachusetts

    Desktop & Depot SupportAndover, MA, US
    Full-time
    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!.Virtual Service Operations is searching for highly motivated and career-driven individuals to...Show moreLast updated: 30+ days ago
    Desktop Support Engineer - Hybrid Londonderry NH

    Desktop Support Engineer - Hybrid Londonderry NH

    Blue MantisSalem, New Hampshire, US
    Full-time
    Quick Apply
    Onsite Desktop Support Technician provides support to customers’ End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determinatio...Show moreLast updated: 29 days ago
    • Promoted
    Technical Support Associate (Mon-Fri : 2pm-10pm)

    Technical Support Associate (Mon-Fri : 2pm-10pm)

    Evolv Technologies Holdings, Inc.Waltham, MA, US
    Full-time
    Evolv is looking for a Technical Support Associate to join our steadily growing team.In this role you will interact and support customers, partners and field service engineers.Acting as a trusted a...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director of Remote Connectivity

    Director of Remote Connectivity

    Boston Consulting GroupPrides Crossing, MA, US
    Remote
    Full-time
    Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy whe...Show moreLast updated: 10 hours ago
    • Promoted
    Cloud Architecture Leader

    Cloud Architecture Leader

    1010 Analog Devices Inc.Wilmington, MA, United States
    Full-time +1
    NASDAQ : ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologie...Show moreLast updated: 30+ days ago
    • Promoted
    Cloud Solutions Architect (Infra & AI Cloud)

    Cloud Solutions Architect (Infra & AI Cloud)

    LavendoBoston, MA, US
    Full-time
    Our client is at the forefront of the AI revolution, providing cutting-edge.Fortune 500 companies, top-tier innovative startups, and AI researchers to drive breakthroughs in AI.This publicly traded...Show moreLast updated: 30+ days ago