Front Office Manager

Atrium Hospitality Front Office Manager

Location : Lexington Embassy Suites, 1801 Newtown Pike, Lexington, KY 40511

Compensation Range : $44,700-$54,600

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning : 40% of our management hires are internal promotions!

Invest in Your Future : 401(k) plan with company match.

Comprehensive Health Coverage : Medical, dental, and vision insurance options.

Paid Time Off & Vacation : Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.

Perks That Fit Your Life : Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact : Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do :

• Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.
• Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.
• Collaborate across departments to deliver seamless service and operational excellence.
• Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.
• Maintain brand and cleanliness standards, stepping in to support operations when needed.
• Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.

What We Are Looking For :

2+ years of front desk experience

2+ years of supervisory experience

High school diploma or equivalent

Tech-savvy with Microsoft Office

Flexible schedule availability

Physically able to lift and move as needed

What Atrium Leadership Looks Like :

Accountable Achiever

Agile Thinker

Talent Curator

Transparent Leader

Leading with SPIRIT