Lead Facilities Support Officer (Chester Center)

Lead Facilities Support Officer

Masonicare at Chester Village - Chester, CT

Evening Shift / 40hrs / wk

Provides security for patients, employees and visitors; protects buildings, assets, and premises as assigned. Reviews and forwards all incident reports and daily logs to appropriate personnel. Trains all security staff on-site.

Essential Duties and Responsibilities :

• Conducts preventative patrols of buildings and premises at MCV to prevent fire, thefts, vandalism and intruders.
• Monitors conduct of visitors on campus; confronts unauthorized persons for questioning as needed. Escorts employees and visitors to parking areas.
• Writes comprehensive accurate reports detailing activities during shift. Responds to incidents / accidents completely documenting same using prescribed departmental forms and procedures.
• Responds to inquiries for advice or assistance from employees, visitors, vendors and students.
• Provides assistance to nursing staff of residents as needed.
• Reacts to internal and external emergencies at MCV.
• Secures and / or unlocks offices and buildings. Secures patient valuables or lost and found articles; maintains records of items received.
• Controls vehicle traffic and facility.
• Notify supervisor, police or fire department when situations warrant. Notifies maintenance personnel for major snow or ice conditions.
• Conducts proactive patrols of building addressing potential equipment issues.
• Attends meetings as required. Participates in mandatory in-service education programs.
• Performs daily cleaning activities as assigned. Set ups for events and meetings
• Conducts monthly safety inspections, and works with the safety committee to insure a safe campus for both residents and staff.
• Responds to fire alarms, calls for aid and other emergencies at MCV following described procedures in the Fire / Disaster plan and departmental policy and procedures. Communicates important information to pertinent staff. Conducts monthly fire extinguisher inspection.
• Provides prompt, courteous service to residents and their families with a positive attitude. When speaking with residents, listens to their concerns and responds appropriately in a professional manner.
• Helps create a safe work environment by following safety guidelines to prevent injuries to staff, residents, and visitors. Notifies management of unsafe work conditions.
• Adheres to departmental dress code by wearing full uniform and presenting a neat, clean and professional appearance.
• Communicates effectively and tactfully with adult and older residents / patients, recognizing their age, cultural diversity, needs, abilities and physical condition.
• Complete work orders assigned by supervisor
• Performs the reception duties while covering the front desk during the shift.
• Performs other duties as required

Minimum Qualifications :

Education :

High School or GED

Experience :

Minimum 2+ year experience in security operations

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