Retail Store Manager - The UPS Store

Store Manager The UPS Store (Retail Operations & Leadership)

Location: Multiple openings across Nassau County, Long Island, NY Pay Range: $50,000$55,000/year (based on experience) Job Type: Full-time Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you an experienced retail leader who's passionate about driving results, developing teams, and creating exceptional customer experiences? At The UPS Store, we're looking for a motivated and hands-on Store Manager to oversee daily operations and lead a high-performing retail team.

This position is for our retail locations not a warehouse or corporate office. You'll be responsible for managing productivity, profitability, customer service standards, and employee performance while ensuring smooth day-to-day operations.

We are a locally owned franchise group operating 10 locations across Long Island, NY, including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station. We combine the strength of a global brand with the personal service and community connection of a local business.

What You'll Do

Oversee daily operations, ensuring a smooth and efficient store workflow

Recruit, train, schedule, and coach team members to achieve performance goals

Lead by example to deliver world-class customer service

Manage financial performance, including cost control, sales tracking, and P&L accountability

Prepare and submit weekly and monthly reports to ownership

Oversee inventory management, ordering, and vendor relationships

Execute local marketing initiatives to grow business and brand awareness

Ensure the store is clean, organized, and compliant with safety standards

Review and approve payroll and timesheets

Perform opening and closing duties and ensure operational readiness

Why You'll Love Working Here

Competitive salary with growth opportunities across 10 locations

Consistent hours no late nights (stores close at 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)

Paid training and continuous leadership development

Medical, dental, and vision insurance

Paid vacation, holidays, and sick time

401(k) retirement plan with company match

Employee discounts on products and services

Uniforms provided and free parking

What We're Looking For

5+ years of customer-facing retail management experience

Proven leadership and team-building skills

Experience with financial oversight and P&L management preferred

Strong communication, problem-solving, and organizational abilities

Advanced education or coursework preferred (college degree or tech school)

Proficiency in Microsoft Office, Adobe Suite, and POS systems

Reliable, professional, and goal-oriented

Available to work weekends as needed

Physically able to lift up to 70 lbs and perform retail duties

Compensation: $50,000$55,000 annually (based on experience) Job Type: Full-time

We are an equal opportunity employer committed to diversity, inclusion, and providing a positive, supportive work environment for all employees.