Women’s Care Case Manager - Christian Ministry

Applicant Requirements

We request that you submit both a resume and cover letter that demonstrates your interest and qualifications for working in a ministry position and the position that you are applying for. You will not be considered without both. Please see requirements below.

About OurCalling

OurCalling is a ministry specifically focused on the unsheltered homeless community. We operate an outreach center for the homeless community near downtown Dallas. We are passionate about loving and helping the unsheltered homeless transition to better lives. We are a faith-based ministry where every job is a ministry position. Each staff member should be able to clearly share the Gospel and communicate their own testimony. While everyone on the team wears multiple hats, our primary function is getting people off the street and helping them walk with Jesus. We want everything that we do to point to Jesus. We serve 200-400 guests daily. We are a zero-barrier facility that is welcoming and compassionate to all who enter.

Position Title : Women's Care Case Manager

Department : Programs

Reports to : Women's Care Team Manager

Direct Reports : None

FLSA status : Full-Time, Exempt

Job Summary : We primarily serve the chronically, unsheltered homeless population. Our homeless friends (Guests) are survivors who have experienced vast amounts of trauma. We use resources, services, and relationships to create opportunities for gospel centered conversations. We are careful in our interactions to demonstrate to our Guests and volunteers how to live out the truths of the gospel and let the love of Christ control our actions. This position, while ministry focused, is not like traditional church ministry, but deals with the rawness of life on the streets while serving a combination role of chaplain, advocate and case-worker.

Job Responsibilities :

• As part of the Care Ministry team, engage in relational ministry with our Guests, building one-on-one relationships; this is critical to our work
• Both initiate conversations and consciously turn conversations to focus on Christ
• Serve Guests through crisis intervention and / or emotional de-escalation
• Prioritize prayer for and / or with our Guests
• Willingness to assist Guests with some hygiene issues when needed
• Participate in, and lead life-skills classes, Biblically-aligned addiction recovery classes, Bible studies and devotionals
• Work with Placement Solutions and utilize motivational skills to help our Guests consider and make decisions to get off the streets.
• Use active listening, coming into conversations as a humble learner, taking the time to listen carefully to our Guests rather than simply suggesting solutions to problems
• Advise and advocate for homeless Guests who are navigating social services in Dallas, developing relationships while walking together through the process
• Drive our homeless Guests to placement appointments, such as intake for a recovery program, emergency shelter, detox centers, etc.
• Track and record relationship-building through Neighbor Solutions
• Update placement retention status of Guests
• Actively manage personal self-care to remain fresh and strong as a minister and case manager to our Guests
• Be prepared to work shifts at our winter Inclement Weather Shelter (a 24-hour emergency shelter operation where we provide relational care for our guests and manage the day-to-day logistics and food service)

Education & Experience :

Skills & Abilities :

Because many of our Guests have been addicts for years or experience various levels of mental illness and trauma, Care Ministers should :

Care Minister's motivation to serve must be :

Additional Qualifications

Our Benefits : We offer an excellent Total Rewards benefit package that includes over 3 weeks' Paid Time Off plus Holidays to start, as well as Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, Retirement Plan with matching, and more.

The pay range for this role is :

40,000 - 40,000 USD per year(OurCalling - Cesar Chavez)

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