Job Description
Job Description
Why Work With Us
At Horsetooth Heating & Air, we're not just an HVAC company; we're a family that values and supports our employees. We understand that a positive work environment leads to job satisfaction and professional growth. Here's why you should join our team :
- Caring Company Culture : We prioritize creating a workplace where every employee feels valued and appreciated.
- Involved Ownership : Our leadership team is active in the field and understands the challenges technicians face daily.
- Trusting Environment : We provide guidance and support but trust our team to take ownership of their work without micromanagement.
- Quarterly Giveaways : We recognize and reward hard work through quarterly giveaways.
- Financial Coaching : We offer financial coaching to help employees improve their financial well-being, from boosting credit scores to qualifying for home loans.
- Dealer Training : We invest in ongoing professional development with training sessions every other month to ensure you stay ahead in the industry.
To learn more about us, visit : https : / / horsetoothheatingandair.prevueaps.com / jobs /
Benefits We Offer :
Comprehensive Health Coverage : Medical plans with over 50% of premiums paid by the company, plus optional dental and vision coverage.Paid Time Off : Generous vacation, sick time, and paid holidays so you can recharge and take care of life's needs.Financial Security : $25,000 life insurance and a 401(k) plan with company match to help you plan for the future.Flexible Spending & Savings : HSA with $600 annual employer contribution.Peace of Mind : Company-paid short-term disability for unexpected life events.Convenient Healthcare Access : Free access to employer-paid Nice Healthcare-chat, video, or in-person visits for physicals, labs, imaging, and 550+ medications at no cost.Professional Growth & Support : Paid training and company-provided uniforms.Pay Rate : $25.00-30.00 hourly, depending on experience plus spiffs
Position Summary :
We are looking for a reliable and detail-oriented Service Dispatcher to join our team. In this role, you'll be the key connection between our customers and technicians - coordinating daily schedules, dispatching calls, and keeping operations running smoothly. You'll work closely with both our service and sales teams to align priorities and ensure a great experience for every customer. The ideal candidate is a strong communicator, loves keeping things organized, and thrives in a fast-paced environment where no two days are the same.
Work Hours : 7 : 30 am - 5 : 00 pm Monday to Friday (Weekends, overtime, and evenings on occasion)
Required Qualifications :
2+ years of experience in dispatching, scheduling or service coordinationPrior experience in HVAC, home services, or trades is preferredHigh school diploma or equivalentHigh attention to detail with the ability to stay calm under pressureSales coordination experience is a plusProficiency in MS Office, Google Workspace, and ability to learn software programsA team player who works well with technicians, sales staff, and customers alikeJoin our team and become part of a company that truly cares about its employees and customers. Apply today!