Parts & Service Field Operations Manager - Oklahoma City, OK

Mopar is seeking a strategic and experienced Field Operations Manager to lead a team of Area Managers across the region. This role is responsible for driving performance, fostering dealer success, and developing field talent. The Field Operations Manager will serve as a coach, facilitator, and performance leader-ensuring that Area Managers are equipped to support dealerships in achieving sales, service, and operational excellence.

Key Responsibilities

• Team Leadership : Lead, mentor, and manage a team of Area Managers, providing guidance, support, and performance oversight
• Dealer Performance : Drive improvement across dealership KPIs by supporting Area Managers in implementing best practices and strategic initiatives
• Training & Development : Facilitate ongoing training and development for Area Managers, ensuring they are equipped with the tools, knowledge, and confidence to succeed
• Strategic Planning : Collaborate with HQ and regional leadership to align field strategies with corporate goals and initiatives
• Field Execution : Ensure consistent execution of programs, campaigns, and processes across the region, maintaining high standards of performance and accountability
• Cross-Functional Collaboration : Partner with Warranty, Express Lane, Retail, Wholesale, and Data teams to support integrated dealer success
• Performance Monitoring : Analyze regional performance data, identify trends, and implement corrective actions where needed to meet targets
• Communication & Reporting : Serve as the primary communication link between field staff and HQ, ensuring timely updates, feedback, and alignment

Basic Qualifications

Preferred Qualifications

Salary : $123,200 to $184,800, pay will depend on several factors including experience and location of position.

Benefits

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