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Hospitality Assocaite
Hospitality AssocaiteWilliams Lea • Los Angeles, CA, US
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Hospitality Assocaite

Hospitality Assocaite

Williams Lea • Los Angeles, CA, US
18 days ago
Job type
  • Full-time
Job description

Hospitality Associate

Pay : $25.00 / hr

Schedule : Mon - Fri 8 : 30am - 5 : 30pm

The Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions).

Job qualifications :

  • High school diploma or equivalent.
  • Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry.
  • Able to make independent decisions that conform to business needs and policy.
  • Strong interpersonal communication skills required.
  • Excellent organizational skills required.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Strong attention to detail is required.
  • Must work well in a team environment.
  • Professional attire and demeanor required.
  • Good written communication skills.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Ability to work in a fast paced, high-energy environment.
  • Ability to work on multiple projects simultaneously.
  • Ability to operate basic audio / visual equipment.
  • Professional telephone demeanor.
  • Ability to anticipate client's needs for meetings and events.
  • Must be self-motivated with a positive can-do attitude.
  • Proven customer service skills are required to create, maintain and enhance customer relationships.

Job duties :

  • Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately.
  • Set up conference rooms according to client's request, including audio / visual equipment, food, beverages, utensils, ice, etc.
  • Clean up conference rooms after use and return property to vendors if necessary.
  • Prepare coffee and other beverages in assigned kitchens each morning.
  • Clean up coffee makers pantry in each kitchen in the evening. Throughout the day.
  • Communicate with supervisor or client on meeting request concerns or deadline issues.
  • Maintain inventory of catering supplies and order supplies as needed.
  • Place orders for food and beverages for use during meetings.
  • Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly.
  • Ensure the value-added products and services are secured at competitive rates that have been vetted.
  • Perform appropriate vendor selection and management associated with department services and / or products.
  • Assist in training new hires.
  • Assist in process improvement ideas.
  • Answer telephone in Office Services center.
  • Adhere to Williams Lea policies in addition to client site policies.
  • Use equipment and supplies in a cost-efficient manner.
  • Must be able to lift up to 50 lbs. on a regular basis.
  • Provide back-up support to Reception and / or Office Services as needed.
  • Benefits :

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts
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