Parent Family and Community Engagement Coordinator

Description:

Job Overview

The Parent, Family and Community Engagement Coordinator is primarily responsible for achieving the following outcomes for the Head Start program:

• Work in collaboration with the Health Coordinator and network family services leadership to develop, implement and refine AVANCE’s family service approach in order to promote family outcomes that support children’s school readiness and well-being
• Coach and provide supervisory guidance to Family Service team members in order to strengthen staff capacity and move staff towards mastery in core competencies included in the Family Advocate Success Rubric
• Build a team that works collaboratively with Early Learning, Mental Health and Disabilities and Health and Nutrition staff in order to enhance family life practices and circumstances that promote child development and well-being
• Maintain qualitative and quantitative quality improvement and monitoring systems in order to assure that program strategies are executed with reliability, fidelity and quality.

Job Responsibilities

Child Growth and Development

• Assure effective coordination with Early Learning, Mental Health and Disabilities and Health and Nutrition leadership and staff to develop and implement group and Center-based campaigns and activities that build a program wide culture among staff and families to promote family life practices to close the achievement gap.
• Implement the AVANCE Parent Child-Education Education Curriculum that extends our classroom curriculum into the family's home, modeling high quality adult- child interactions teachers use in their classrooms for families around the four Family Life Practices.
• Assist family services staff to build proficiency in engaging families in conversations regarding the impact of high-risk behaviors on children’s development and motivating them to engage in treatment or support.
• Assist Director of Family Services, Health & Nutrition to identify community partners to pro-actively support families impacted by MH concerns, domestic violence, substance abuse, child abuse and other high-risk circumstances that could act as barriers to healthy child development

Communication and Service Coordination

• Manage eligibility, recruitment, selection, enrollment, and attendance oversight to ensure that all systems and operations are in compliance with Head Start Performance Standards and reflect integration of community assessment and other community indicator data.
• Oversee ERSEA Assistant to assure that program maintains active and up to date waiting list, fills vacancies within required timeframes and assures that children are selected according to HS Performance Standards eligibility guidelines.
• Works in coordination with program leadership to develop and implement targeted recruitment strategies that assure enrollment of children with greatest need, including children of working families eligible for childcare subsidies.
• Coordinates with Center leadership to assure that family services and early learning teams work together to assure on-time daily attendance of all children, and to implement strategies to reduce chronic absence outcomes-based family services.
• Work with agency leadership to align program’s Family Services approach with the Office of Head Start’s Parent Family Community Engagement Framework, and to enhance interventions to achieve family outcomes in the seven targeted outcome areas.
• Assure effective coordination with Early Learning, Mental Health and Disabilities and Health and Nutrition leadership and staff to develop and implement group and Center-based campaigns and activities that build a program wide culture among staff and families to promote family life practices to close the achievement gap.
• Focus on Coordination and collaboration with education.
• Work with the Director of Family Services, Health and Nutrition to secure self-sufficiency partnerships that result in 50% of families achieving significant progress on self-sufficiency goals.
• Assist staff to build family networks and create on-site self-sufficiency workshops/interventions to allow them to support one another to achieve self-sufficiency goals.
• Coordinate with Early Learning, Mental Health and Disabilities and Health and Nutrition teams to execute high quality case consultation and case conferencing systems to address the needs of children with chronic health conditions and/or special needs.
• Work with program leadership to secure external partnerships to provide on-site support for families of children with chronic health conditions/special needs.
• Oversee and monitor family goal setting, follow-up and coordination for children with chronic health conditions and special needs to assure coordination of home/school strategies.
• Oversee ongoing family assessment to assure that vulnerable families are identified and referred to clinical social workers, as appropriate, for more intensive support and follow-up.
• Participates in assigned meetings, events and training as required.
• Represents team and/or department at meetings, events, and training as required.

Record Keeping and Reporting

• Utilize qualitative audit and external evaluation data to track family outcomes and to refine strategies to enhance family impact.
• Utilize family data sources to understand self-sufficiency trends and assist staff to understand priority family self-sufficiency needs.
• Fully integrate Family Advocate Success Rubric data into staff coaching, supervision and on-going professional development.
• Utilize qualitative and quantitative data to inform coaching and supervision, and to analyze staff trends

Ongoing Monitoring/Self-assessment

• Provide coaching and support to family services staff to assure the reliability of family assessment and goal progress data and to strengthen staff focus on outcomes-focused family interventions.
• Consistent coaching and supervision result in 75% of all family services staff scoring at an average score of implementing or higher on the Family Advocate Success Rubric

Planning and Implementation

• Support Family Services staff to assist families to set individualized evidence-based goals and make demonstrable changes in family life practices linked in the research to school readiness.

Establish and maintain a safe, healthy, and positive learning environment

• No related duties listed.

Support the social and emotional development of children.

• No related duties listed.

Other Duties

• Supervises assigned department personnel. Includes the following responsibilities, but are not limited to hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
• Educates direct reports on all department and agency policies and procedures.
• Meets with assigned staff at least monthly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.
• Performs any and all other duties as assigned.

AVANCE Core Competencies

• Execution & Accountability
• Problem Solving & Decision-Making
• Communication & Influence
• Collaboration & Teamwork
• Stakeholder Focus
• Adaptability & Continuous Learning

Requirements:

Education

Required:

• Bachelors in Family and Child Development, Public Health, Social Work or related field. Masters preferred.

Work Experience

Required:

• At least 3 years' experience working with diverse families in low-income communities, with supervisory responsibilities
• Background and experience executing evidence-based strategies to strengthen outcomes for children and families
• Maintain certification in CPR and First Aid
• Physical exam and background checks are required for this position.
• Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
• Must have a valid driver’s license and reliable transportation.

Additional Skills

• Demonstrated ability to thrive in a fast-paced, dynamic environment; demonstrated flexibility to handle multiple priorities.
• Ability to interact effectively with people from diverse backgrounds.
• Must be honest, dependable and able to meet deadlines.
• Self-motivated and able to work independently.

Travel

• Ability to travel to various sites: Dependable transportation is required daily with a valid driver’s license, a clean driving record (subject to annual MVR (Motor Vehicle Report) check and policy), current auto liability insurance and be bondable by AVANCE, Inc.
• Travel required up to 10% of the time for work-related site visits, meetings, and functions.

Equipment

• Standard office equipment generally used includes:
• Telephone
• Personal Computer (monitor, keyboard, and mouse) or Tablet
• Printer/Photocopy Machine
• Calculator
• Fax Machine

Working Conditions

• Work is generally performed in an office environment.
• Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices).
• May be required to operate a motor vehicle during the course of duties.

Mental and Physical Demands

Maintain emotional control under stress; work with interruptions and deadlines; walking, standing, stooping, bending, pulling and pushing, use hands to finger, handle or feel; reach with hands and arms; occasional: lifting/carrying, pulling/pushing 10 pounds.?Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Factors

Occasional exposure to: biological hazards (communicable diseases, bacteria, insects, mold, fungi, etc.). Occasional expose to weather related conditions when working in outside environment /neighborhoods and events.

ADA/ADAAA Statement

AVANCE is committed to equal opportunity in employment for persons with disabilities and complies with the Americans with Disabilities Act of 1990 (ADA), as amended, and any other applicable state and federal laws. Accordingly, AVANCE does not discriminate against qualified individuals with disabilities in regard to application, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. Moreover, it is AVANCE’s policy to provide reasonable accommodations in employment to qualified individuals with disabilities so that they can perform the essential functions of the job, unless the accommodation would impose an undue hardship on the operation of AVANCE’s business or would change the essential functions of the position. Retaliation against an individual with a disability for utilizing this policy or seeking reasonable accommodation is prohibited. Individuals with any questions or requests for accommodation should contact the Human Resources Department.