Associate Key Account Manager

Associate Key Account Managers (KAM) play a critical support role in managing strategic customer relationships within a defined territory. Working closely with a Senior Key Account Manager youll help drive customer engagement coordinate account activities and contribute to revenue growth under a shared quota model. Even though youll be selling into our installed client base youll work alongside our Senior KAMs to support our customer renewals and contracts as well as find and close expansion opportunities. You will partner with a cross-section of internal stakeholders to drive the resolution of client issues. Youll also be a key member of the team working to migrate our current enterprise clients to our newest hardware and solutions. If you love building relationships solving problems and selling into an existing client base then we want to talk to you!

Youll Get To :

Assist the Key Account Manager in the execution of strategic account plans and customer engagement strategies.

In coordination with the KAM identify expansion upsell and cross-sell opportunities aligned with customer goals and product roadmap.

Coordinate meetings follow-ups and documentation across key accounts.

Maintain Salesforce hygiene and ensure accurate tracking of account activities.

Partnering with the lead KAM in territory to drive and close expansion upgrade and renewal opportunities in our current enterprise client base to achieve a combined quota.

Identify upsell and cross-sell opportunities aligned with customer goals and product roadmap.

Build rapport with mid-level stakeholders and support relationship development.

Respond to customer inquiries and ensure timely resolution of issues in collaboration with internal teams.

Partner closely with Customer Success Technical Support Marketing Product Billing and Order Management to solve client problems

Support the lead KAM in the selling process into increasing complex deals with client buying cycles >

6 months and multiple decision makers

Track account health usage metrics and ROI to ensure value delivery.

Help the lead KAM prepare and present quarterly business reviews (QBRs) and strategic updates.

Other duties as assigned

What Youll Need :

Minimum of 3 years of sales experience within a sales environment

You have the Sales DNA required to outperform quotas and close deals that set the deployment team up for success

You are outstanding at building relationships with clients and colleagues

You have a strong drive to succeed and a can-do attitude

You can think logically communicate clearly and are well organized

You are a continuous learner and love sharing best practices and optimizing existing processes

You are self-reliant with ability to provide recommendations to leadership

You like to partner with the Sales team Client Services and other cross-functional stakeholders to solve complex problems

You are comfortable with ambiguity and can continuously evolve with a fast-growing company

Experience organizing and managing multiple account assignments in a high-volume environment

Previous experience successfully solving problems requiring cross-functional collaboration

Experience in telematics industry or related SaaS solutions including applications in commercial transportation is a plus

Ability to travel (up to 50%)

Salary is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is :

$90000.00 - $90000.00

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Lytx Inc. is proud to be an equal opportunity employer. Were committed to building a diverse and inclusive workforce and do not discriminate based on race color religion sex sexual orientation gender identity or expression gender genetic information uniformed service national origin age veteran status disability pregnancy or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email . Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local state federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local state federal and regional laws.

Required Experience :

Manager

Key Skills

IT Hardware,Ado,Agriculture,Market Research,Art And Craft

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 90000 - 90000