Remote CPC Processor

A company is looking for a CPC Processor to manage customer inquiries in a remote call center environment.

Key Responsibilities

Answer and conduct business-related telephone calls while providing excellent customer service

Review, research, resolve, and respond to inquiries received via phone, email, or written correspondence

Document all calls and inquiries in detail within the company's software systems

Required Qualifications

High school diploma or equivalent from an accredited institution

Experience with multi-line phone systems and computer proficiency, particularly in MS-Office

Experience in data entry, medical records, healthcare, or insurance claims processing is beneficial

Ability to pass annual HIPAA examinations and complete a 90-day ROI Certification course

Compliance with health screening and vaccination requirements as mandated by clients