Position Overview :
The Hospital RCM AR Director oversees cross-functional teams responsible for billing, coding, follow-up, appeals, and denials across multiple client platforms. This role ensures efficient claim resolution, drives performance metrics, supports client goals, and leads system-wide improvements to reduce denials and optimize reimbursement
Essential Responsibilities :
- Manage AR operations, including claim submission, follow-up, and appeals workflows
- Lead and mentor supervisors and team leads across remote and offshore teams
- Monitor and analyze denial trends, develop prevention and appeal strategies
- Navigate and optimize multiple client platforms and EMRs
- Collaborate with compliance and coding teams to ensure billing accuracy
- Track and report KPIs such as Days in AR, Denial Rate, and Resolution Turnaround
- Prepare reports for internal leadership and client performance reviews
- Participate in strategic planning, audits, and workflow improvement projects
Minimum Qualifications :
Bachelor’s degree in Business, Healthcare Administration, or related field5+ years of experience in healthcare revenue cycle operations3+ years of direct management experience in institutional billing, AR and denialsExperience with multiple EMRs and clearinghouses (Epic, Paragon, Sunrise, CPSI, etc.)Strong analytical and communication skillsWork Environment and Travel :
Primarily remote with flexible hours across time zonesOccasional travel (up to 10%) for team or client site meetingsAbout Harris Computer :
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.
We offer a comprehensive benefit package as well as other additional “Perks”!
We empower our employees to make a differenceWe have an award-winning cultureWe offer opportunity to learnWe are financially strong and we are owned by the largest software company in Canada (CSI)We have fun!Follow us on social media to learn more about our company values, culture and initiatives!
Instagram : @weareharrisLinkedIn : Harris Computer