We are seeking a motivated and customer-focused Service Advisor to join our team. As the first point of contact for our service department, you will play a critical role in ensuring customer satisfaction by providing clear communication, accurate service recommendations, and a seamless repair process. If you like working with people – even if you have no automotive experience – this career is for you!
Pay Range: $45,000 - $65,000 per year
Job Description:
Greet and communicate with customers based on their vehicle needs
Follow status of customer's vehicle from service bay entry through completion of work
Keep customers informed of changes
Accurately enter Repair Orders for all types of service, including warranty, customer pay, recalls, maintenance, and internal work
Work closely with technicians, parts personnel and management
Explain recommended services, pricing, timelines, and available specials/promotions
Requirements:
A goal driven self-starter with excellent sales, customer service, communication, computer, and listening skills
A positive attitude, good work ethic, and professional appearance
Strong problem-solving abilities and a solution-oriented mindset
Able to work in a fast-paced environment and manage multiple tasks simultaneously
Available to work evenings and Saturdays
Works well with others in a team atmosphere
Valid driver's license and a good driving record
All DV Team Members Enjoy:
40 Hour Work Week
Excellent health, vision and dental benefits
Modern Dealerships and Facilities – Air-conditioned shops in the summer, heated in the winter.
Great career and earning opportunities
Recognition Programs
Opportunity for advancement
Benefits:
401K Program
Life Insurance & Disability Coverage
Enhanced Vacation Plan & Paid Holidays
Debt Free College Education to eligible employees
Call 315-233-5310 ex. 2780 or ex.2781 for additional questions.
We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.
Service Advisor • Cicero, NY, US
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