Risk Manager PSO

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

General Purpose of Job :

The Clinical Risk Manager implements the Clinical Risk Management Program at Driscoll Children's Hospital Rio Grande Valley (DCHRGV) to protect the interests of the hospital and patients. The Clinical Risk Manager identifies the most advantageous methods of correcting, reducing, or eliminating identifiable risks that may adversely affect patients, visitors, and employees or the quality of care provided to patients in our facility, as well as reduce the cost of risk to the system. This position serves as the DCHRGV Risk Manager and Patient Safety Officer working under the authority and supervision of the Driscoll Children's Hospital Risk Management Department in Corpus Christi.

Essential Duties and Responsibilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employee will perform other reasonably related business duties as assigned by the immediate supervisor and / or hospital administration as required.

Clinical Risk Management

• Develops implements and leads a robust and proactive clinical risk management program to support DCHRGV mission and vision.
• Conducts clinical risk assessments and analysis of complex organizational systems and facilitates development of corrective action plan, with an emphasis on intervention.
• Conducts annual Risk Reduction Plan and evaluation of the effectiveness of the Risk Management Program and develops / modifies goals as indicated.
• Performs thorough investigations and participates in Root Cause Analyses of significant events.
• Works closely with Environment of Care (EOC), Hospital & Patient Safety regulatory criteria and other risk initiatives.
• Assists with patient grievances and complaints when needed.
• Assist with The Joint Commission process.
• Interact with internal and external customers regarding patient safety culture / concerns and observe for hazard risk reduction opportunities through active rounding, service recovery and other strategies.
• Assist with planning and executing patient safety and educational activities by local teams and / or departments.
• Facilitate or participate in events or situations that require Root Cause Analysis (RCA), Process Improvement (PI) or Failure Modes and Effects Analysis (FMEA).
• Propose, recommending and implementing solutions and resolutions to risk-related issues and events; following up on the implementation and impact of proposed solutions and resolutions.
• Participate in multidisciplinary teams, standing work groups, councils and committees for the purpose of evaluating and improving organizational risk.
• Participate in patient safety rounds and risk focused tracer activity.
• Monitor product recalls, FDA warnings and coordinate response by responsible parties / departments.
• Coordinate disclosures and communications with patients / families related to patient events and unexpected outcomes.
• Assist with or coordinate post-mortem conferences.
• Remain available to staff to answer questions related to policies, consents, and risk-related inquiries.
• Ensure compliance with mandatory reporting to local, state, federal and regulatory agencies as it relates to patient safety.

Data Management and Incident Reporting Analysis

Claims Management :

Risk Management Program Administration :

Education and / or Experience :