Talent.com
Teller / CSR Float

Teller / CSR Float

The Honesdale National BankHamlin, PA, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

POSITION SUMMARY :

The Teller / CSR Float is responsible for providing exceptional customer service and support across various locations. This role involves operating a full-service teller station, processing customer transactions, promoting bank services, opening new accounts, and assisting with consumer loan inquiries. The position requires flexibility, strong communication skills, and a commitment to maintaining high standards of service and accuracy. The Teller / CSR Float plays a crucial role in managing customer relationships and enhancing the bank's visibility within the community.

ESSENTIAL FUNCTIONS and DUTIES :

  • Operate a full-service teller station to receive and process a variety of customer transactions.
  • Prepare and maintain various reports and records.
  • Promote the bank's services and cross-sell products.
  • Accept deposits, process withdrawals, and cash checks.
  • Process loan payments and various business payments, providing reporting as needed.
  • Provide additional customer service, including cashier's checks, personal money orders, savings bonds, certified checks, credit card payments, cash advances, and access to safe deposit boxes.
  • Balance cash drawer and complete the Branch Daily ATM Checklist.
  • Process items for collection and open night deposit, recording night deposit bags.
  • Wrap coin and maintain control of cash drawer.
  • Solve customer problems and answer telephones to assist bank clients and prospects.
  • Assist customers with balancing their accounts and processing check orders.
  • Complete CTRs and the Monetary Instruments Log as required.
  • Ensure the teller procedural manual is kept current and utilize it as a resource.
  • Make recommendations to supervisors for department improvements.
  • Assist with coverage at various locations.
  • Greet and wait on lobby customers to help them or direct them to someone who can assist them.
  • Explain the different types of accounts available to customers and assist in the selection of the most appropriate accounts for their needs.
  • Open all types of personal or business accounts, prepare all related documentation, and maintain updated contact information.
  • Assist customers with requests or complaints and research account problems.
  • May assist customers with consumer loan inquiries by interviewing customers, assisting them in completing applications, and providing loan-related information.
  • Order checks online and transfer funds to various accounts.
  • Assist customers in the safe deposit box area.
  • Correspond with attorneys with account information as needed.
  • Manage customer relationships through quality customer service.
  • Type correspondence when necessary.
  • Make suggestions and recommendations to update the CSR manual as needed.
  • Perform branch audits and reports.
  • Have check signing responsibilities and teller override responsibilities.
  • Keep abreast of current rules and regulatory requirements.
  • Make recommendations to supervisors about possible methods to improve the department.
  • Participate in community affairs to increase the bank's visibility and enhance new business opportunities.
  • Assume additional responsibilities as directed.

REQUIRED SKILLS and ABILITIES :

  • Strong customer service skills with the ability to build and maintain positive relationships.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills with the ability to handle customer inquiries and issues effectively.
  • Attention to detail and accuracy in processing transactions and maintaining records.
  • Proficiency in using computers, including Microsoft Office applications and banking software.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Strong organizational skills with the ability to prioritize tasks.
  • Ability to work independently as well as part of a team.
  • Flexibility and adaptability to work at various locations as needed.
  • Strong sales and cross-selling skills to promote bank products and services.
  • Ability to maintain confidentiality of customer information.
  • REQUIRED EDUCATION and EXPERIENCE :

  • High school diploma or equivalent.
  • Previous cash handling experience desired.
  • Previous customer service experience preferred.
  • Prior teller experience desired.
  • Good communication skills, good keyboarding and PC skills, and proficient telephone skills.
  • Valid driver's license with a clean driving record.
  • Willingness and ability to cross-sell services.
  • Ability to travel for coverage as needed at various locations.
  • Create a job alert for this search

    Float • Hamlin, PA, US

    Related jobs
    • Promoted
    Travel Physical Therapist (PT) - $2,100 per week in Hawley, PA

    Travel Physical Therapist (PT) - $2,100 per week in Hawley, PA

    AlliedTravelCareersHawley, PA, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Hawley, Pennsylvania, 18428!. Client in PA seeking Physical Therapist : Outpatient / Clinic.We are ...Show moreLast updated: 30+ days ago
    • Promoted
    Army Reserve Family Practice Physician

    Army Reserve Family Practice Physician

    United States ArmyCarbondale, Pennsylvania, US
    Permanent
    THE STRENGTH TO HEAL OUR NATION'S DEFENDERS.Increase your knowledge and learn the latest techniques in our collaborative environment. Become a family physician and officer on the U.Army Reserve heal...Show moreLast updated: 30+ days ago
    • Promoted
    Execution Specialist

    Execution Specialist

    ReeledgeConashaugh Lakes, PA, US
    Full-time
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company seeking talented and motivated indi...Show moreLast updated: 30+ days ago
    • Promoted
    Mortgage Loan Originator

    Mortgage Loan Originator

    Hudson Valley Credit UnionCallicoon, NY, United States
    Full-time
    Hudson Valley Credit Union is currently recruiting for the position of Mortgage Loan Originator.Primary Function : sales position responsible for presenting and selling specific mortgage loan progra...Show moreLast updated: 16 days ago
    • Promoted
    Focus Group

    Focus Group

    ReeledgePocono Mountain Lake Estates, PA, US
    Full-time +1
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company launching a new service and looking...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist - $2,264 per week

    Travel Physical Therapist - $2,264 per week

    MedPro Healthcare Allied StaffingHawley, PA, United States
    Full-time
    MedPro Healthcare Allied Staffing is seeking a travel Physical Therapist for a travel job in Hawley, Pennsylvania.Job Description & Requirements. Joint Commission-certified staffing agency, is seeki...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist - $2,106 per week

    Travel Physical Therapist - $2,106 per week

    Prime HealthCare StaffingHawley, PA, United States
    Full-time
    Prime HealthCare Staffing is seeking a travel Outpatient Physical Therapist for a travel job in Hawley, Pennsylvania.Job Description & Requirements. Prime HealthCare Staffing, a national health care...Show moreLast updated: 19 days ago
    • Promoted
    Travel Outpatient Physical Therapist - $1,796 per week

    Travel Outpatient Physical Therapist - $1,796 per week

    Jackson Therapy PartnersDingmans Ferry, PA, United States
    Full-time +1
    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Dingmans Ferry, Pennsylvania. Job Description & Requirements.Looking for a change of scenery and a chan...Show moreLast updated: 30+ days ago
    • Promoted
    Accounting Clerk

    Accounting Clerk

    LegendsBethel, NY, US
    Part-time
    The Accounting Clerk will report directly to the General Manager.Answering general office telephones, provide customer service and office support. Accounts Receivable : receive and post payments.Acco...Show moreLast updated: 30+ days ago
    • Promoted
    Inbound Customer Service Representative

    Inbound Customer Service Representative

    Berkheimer Tax InnovationsBangor, PA, US
    Full-time
    JOIN OUR GROWING TEAM & START YOUR CAREER WITH THE LARGEST TAX COLLECTOR IN PENNSYLVANIA!.BERKHEIMER TAX INNOVATIONS IS NOW HIRING INBOUND CUSTOMER SERVICE REPRESENTATIVES IN BANGOR, PA!.Paid T...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Manager

    Branch Manager

    Hudson Valley Credit UnionCallicoon, NY, United States
    Full-time
    Hudson Valley Credit Union is currently recruiting for the position of Branch Manager.Responsible for the engagement and development of branch staff to drive new member acquisition, both business a...Show moreLast updated: 30+ days ago
    • Promoted
    Inbound Customer Service Representative (BANGOR)

    Inbound Customer Service Representative (BANGOR)

    Berkheimer Tax InnovationsBANGOR, Pennsylvania, US
    Full-time +1
    JOIN OUR GROWING TEAM & START YOUR CAREER WITH THE LARGEST TAX COLLECTOR IN PENNSYLVANIA!.BERKHEIMER TAX INNOVATIONS IS NOW HIRING INBOUND CUSTOMER SERVICE REPRESENTATIVES IN BANGOR, PA!.Paid Train...Show moreLast updated: 1 day ago
    • Promoted
    Region Relationship Advisor

    Region Relationship Advisor

    Hudson Valley Credit UnionCallicoon, NY, United States
    Full-time
    Hudson Valley Credit Union is recruiting for the position of Regional Relationship Advisor.Primary Function : Provide highest level member service through efficient, accurate transaction processing ...Show moreLast updated: 30+ days ago
    • Promoted
    Home Health SLP, Part Time $6,000 Bonus

    Home Health SLP, Part Time $6,000 Bonus

    Residential Home Health and HospiceLords Valley, PA, United States
    Part-time
    At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team.Grounded by our belief that outstanding care is best delivered in a team-based environmen...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Teller

    Bilingual Teller

    PNCStroudsburg, PA, US
    Full-time +1
    Full Time Bilingual (English / Spanish) Teller.At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience...Show moreLast updated: 14 days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,146 per week in Hawley, PA

    Travel Physical Therapist (PT) - $2,146 per week in Hawley, PA

    AlliedTravelCareersHawley, PA, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Hawley, Pennsylvania, 18428!. Travel Rehab : Physical Therapy Hawley.Shift Details : 8H Days (1...Show moreLast updated: 30+ days ago
    • Promoted
    Teller

    Teller

    PNCStroudsburg, PA, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: 14 days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,109 per week in Hawley, PA

    Travel Physical Therapist (PT) - $2,109 per week in Hawley, PA

    AlliedTravelCareersHawley, PA, US
    Full-time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Physical Therapist (PT) in Hawley, Pennsylvania, 18428!. Centra Healthcare Solutions is seeking an experienced Phy...Show moreLast updated: 30+ days ago