Job Description
Job Description
Description : POSITION PURPOSE :
Are you looking to build your career in Restaurant Management? Are you passionate about restaurants? Do you like to be part of a team that is competing to win? And have a passion for helping others achieve? You might be just the person we are looking for!
The Assistant Manager is a critical member of the operations team at “Restaurant and Tavern”. You would be responsible for impacting the assigned area of responsibility including front of house operations, back of house operations, running a shift, local marketing and sales building, safety, sanitation, cleanliness, and security in accordance with company goals.
RESPONSIBILITIES :
- Serves as a role model for “Restaurant and Tavern”, representing the image and leadership style that is reflective of our core values. They lead by being generous of themselves and their time, engaging their team and customers in a fun atmosphere and never compromising on our high standards.
- Assists the General Manager with the entire operation of the restaurant; ensures food standards, customer service, ambience and team morale is being upheld by constantly coaching and having development conversations throughout the day
- Runs and manages shifts effectively with a focus on his / her assigned area of responsibility.
- Is present on the floor and effectively builds relationships with our customers
- Assists in proper hiring, orientation, training practices are followed
- Ensures safe food practices, proper handling of all products, handwashing and highest sanitation standards
- Responsible for ensuring great, fresh food every day; line tastings conducted and items made to our specs
- Responsible for cleaning and maintaining equipment, FIFO, food safety and temperature checklists
- Enforces all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department.
- Strong leadership skills to train, coach, develop and motivate others.
- Confidently handles customer complaints, concerns or service issues immediately, focusing on finding solutions and resolving issues in a professional manner
- Completes and handles accident / injury reports should they arise
- Ensures management team follows all manager open and closing procedures
- Assists in completion of all administrative duties including banking, cash handling and office paperwork
- Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.
- Operates Toast and 3rd party tablet interfaces; ability to troubleshoot and problem solve
- Assists in managing labor deployment in the restaurant to ensure hourly labor is within parameters of set labor budget
- Monitors food waste and inventory; manages food cost within the restaurant
- Responsible for the execution of upcoming initiatives, promotions or events
- Maintains cleanliness and organization of all areas in the restaurant by following up with team members to ensure cleaning checklists are being followed
- Has an adequate understanding of HR policies and procedures; educates team on and enforces all appropriate “Restaurant and Tavern” policies, Federal and State labor laws
- Depending on the needs of the business, may complete other duties as assigned to advance particular project or business issue
Requirements : REQUIREMENTS
AA or equivalent; or 3+ years of restaurant experienceMust have Food Handler's certificationComputer skills and prior experience managing office paperworkFlexibility in schedule with the ability to work early mornings, weekends, and eveningsDisplays desired qualities and has like-minded values with “Restaurant and Tavern”THE IDEAL CANDIDATE WILL POSSESS
Passion for food, health and “Restaurant and Tavern”Ability to develop positive working relationships with all restaurant employees and can work as part of a teamAbility to be solution oriented with a passion and desire to uphold the ideal “Restaurant and Tavern” experienceAbility to speak clearly and listen attentively to customers and employeesAbility to maintain a professional appearance at all times and display a positive and enthusiastic approachAbility to exhibit a helpful attitude and provide exceptional customer serviceAbility to demonstrate a complete understanding of the menuAbility to speak, read, and understand English