WE ARE FLORIDA MEDICAL!
Our 459-bed acute care hospital has made excellence in delivering healthcare a priority, and it shows :
At Florida Medical Center, we are committed to delivering the highest quality care possible to each of our patients. We strive to help patients achieve better outcomes, quicker recovery times, shorter hospital stays and ultimately, better health. As a result of our efforts, Florida Medical Center has received numerous prestigious awards and accolades from trusted organizations including the Florida Agency for Health Care Administration (AHCA) and the American Heart / Stroke Association.
WHAT WE OFFER
POSITION SUMMARY :
Responsible to assist and coordinate the implementation of Core Measure protocols, Nursing P.I. and data collection processes. Will educate nursing staff and medical personnel to achieve quality initiatives. The Stroke Program Coordinator will work with the nursing staff, managers and directors of all ancillary departments in establishing and implementing and monitoring hospital wide protocols / processes for the purpose of developing standardized structure and quality assurance. Will be responsible for reporting all Nursing PI to Quality Council and other hospital committees. Will serve as a resource and educator for the nursing staff, including other ancillary departments.
CUSTOMER SERVICE RESPONSIBILITIES :
Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital . Works with supervisor / manager and other members of section or department to promote a harmonious work environment . Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner . Answers telephones in a prompt and courteous manner . Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations . Dedicated to meeting the expectations and requirements of internal and external customers . Works with customers to identify problem areas and recommend solutions.
POSITION QUALIFICATIONS (including required licenses / certifications, education and job knowledge / experience) :
Rn • Lauderdale Lakes, FL, USA