Louisiana Licensed Medical Call Agent

A company is looking for a Remote Medical Benefits Representative.

Key Responsibilities

Perform inbound and outbound calls assisting patients

Provide exceptional customer support regarding prescription benefits

Verify insurance, billing, and medical information accurately

Required Qualifications

1+ year of recent call center experience

Knowledge of medical terminology or prescription benefits is a plus

Comfortable meeting performance metrics (KPIs)

High School Diploma or equivalent

Tech-savvy with basic troubleshooting skills