Customer Success Manager

Become a Key Player at Paul Gough Media as a Customer Success Manager!

At Paul Gough Media , we’re on a mission to help private physical therapy clinics around the world grow, thrive, and deliver better care.

Our innovative CRM, powerful marketing systems, and expert team are behind the success of hundreds of clinics worldwide.

Now, we’re looking for an enthusiastic Customer Success Manager to join our growing team and ensure that our clients experience seamless, impactful onboarding, and continued success long after their launch.

What You’ll Do :

• As a Customer Success Manager, you’ll be the go-to expert for your clients, guiding them from their first steps with us to long-term, sustained success.
• You’ll be part of a team that thrives on delivering exceptional service and helping clients unlock the full potential of our systems.

Onboard New Clients Like a Pro :

Build Lasting Relationships :

Ensure Smooth Launches & Ongoing Support :

Drive Client Success :

Collaborate Across Teams :

Why This Role Is a Perfect Fit for You :

Here’s what makes you stand out :

Strong Communication Skills :

Detail-Oriented :

Proactive & Organized :

Tech-Savvy & Client-Focused :

How We Set You Up for Success :

Here’s how we’ll help you succeed :

Ongoing Mentorship :

Real-Time Feedback :

Why You’ll Love Working Here :

Career Growth :

Job Details :

Apply today to join the Paul Gough Media team!