Patient Access Coordinator- OC PACE

Job Description

Job Description

Temp-To-Hire, Healthcare Call Center Representative Opportunities

Job Title : Patient Access Coordinator

Location : Anaheim

Schedule : m-F 8 / 5

Starting Pay : $18HR (increases upon going permanent)

Qualification Requirements

• High School Diploma (Some college preferred or CMA)
• 2 years of recent call center experience (medical / healthcare)
• Knowledge of healthcare plans (Medical, Medicare)
• 1 year of referral and prior authorization processing
• Solid medical terminology
• EMR / HMR system usage is a plus

Job Summary

Under the supervision of the Quality Improvement Team Leader, the Authorization Specialist is responsible for all aspects of the authorization process. Responsibilities include collecting all necessary documentation, contacting the referring provider's office for additional information, and completing the required prior authorization form in order to proceed with the request. The Authorization Specialist will work closely with the clinical staff, claims, and billing departments. Must display excellent communication, organization, and follow-up skills with the ability to handle multiple assignments simultaneously. In addition, demonstrate good judgment as well as attention to detail.

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