Senior Operational Transformation Analyst

Senior Operational Transformation Analyst

The Senior Transformation Analyst is a key driver of strategic and operational change across the organization. This role is responsible for identifying critical compliance risks, operational inefficiencies, and opportunities for transformation that enable scalable growth and sustainable performance improvement. Partnering closely with Product, Operations, and Compliance teams, the analyst delivers data-driven insights, designs process and technology solutions, and helps establish the metrics and governance structures needed to drive measurable, lasting transformation.

This position combines analytical rigor, strategic thinking, and change management expertise to translate business challenges into actionable, high-impact initiatives.

What you'll do :

• Business Transformation & Strategy Execution
• Assess current-state operations, define strategic priorities, and drive cross-functional transformation aligned to leadership goals.
• Develop business cases, roadmaps, and implementation plans to support scalable, efficient, and customer-focused change.
• Compliance Risk Management & Governance
• Identify compliance gaps, operational risks, and workflow vulnerabilities across business processes and systems.
• Embed controls, policies, and monitoring mechanisms into technology and operations to ensure adherence and continuous improvement.
• Process Improvement & Operational Excellence
• Lead Lean / Six Sigma-style process analysis to uncover inefficiencies and design streamlined workflows.
• Implement standardized frameworks, documentation, and procedures to support scalability, accountability, and operational efficiency.
• Metrics, Insights & Performance Tracking
• Define KPIs and success metrics for transformation initiatives; build dashboards and reporting for leadership visibility.
• Translate data into meaningful insights that guide strategic decisions and improvement opportunities.
• Change Management & Implementation
• Support end-to-end implementation of transformation initiatives, including execution, communication, and post-launch optimization.
• Drive stakeholder adoption through training, enablement, feedback loops, and ongoing refinement of solutions.

What you'll need :

Pay & Perks :

Fully remote opportunity with about 5% travel

Medical, dental, vision, life, disability insurance, and Employee Assistance Program

401K retirement plan with company match; flexible spending and health savings account

Up to 184 hours (23 days) of PTO per year + company holidays

Up to 14 weeks of paid parental leave

Pet insurance

The salary range for this position is $95,000 to $110,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

Interview Process

About Cohere Health :

Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner Hype Cycle for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can't wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement :

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.