Job Description
Job Description
Benefits :
- Competitive salary
- Opportunity for advancement
- Training & development
COMPANY AND CULTURE :
At Nothing Bundt Cakes , the Shift Leader assists with opening and closing duties, helps lead Guest Service and helps bridge the gap between frosting and Guest Services by crafting orders. You get to be a part of the joy that our guests experience whenever they enjoy our decorated cakes. In addition, weve crafted a place to work thats fun and rewarding for the creative side of you.
JOB POSITION :
The Shift Leader fills in for the Manager and assists in opening and closing duties. The Shift Leader creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The SL does side work duties for the Crafting Department, some light cleaning and clerical duties.The SL assists in maintaining the crafting departments and keep it supplied, clean and running efficiently.
RESPONSIBILITIES :
Introduce walk-in guests to the bakery and products using a Guest TourSuggest creative solutions to guests with walk-in ordersSuggest the purchase of add-ons and retail to make the product a complete experienceAssist phone-in guests with their ordersOperate and balance the POS with accuracy and efficiencyCollect email addresses from guestsHave current and complete knowledge of current prices, products and promotionsKeep retail area clean, swept and neatly merchandised throughout the dayDust all retail surfaces at least twice per week, including counter tops and POS stations.Carry out the duties the crafter & other departments assigns from time to timeCoordinate the timing of all orders between Guest Services and Frosting departments.Wrap / box all frosted cakes for same-day / next-day orders.Follow Crafting Manual to put designs together.Keep a ready inventory of pre-made design pieces for walk-in and same-day orders.Print and verify the delivery log.Track crafting material inventory.Make and fluff bows.Generate personalized message cards.Keep crafting area clean and sanitized, including crafting bins, drawers, and the BOH POS stationQUALIFICATIONS :
Possess a strong sense of teamworkAbility to follow instructionsHas integrityTakes initiativeWorks well under pressureOutgoing and friendly personalityAttention to detailMulti-tasking abilityStrong sales abilityStrong sense of urgencyGenuine care for others needsGood organizational skillsWell-developed fine-motor skillsGood communication skillsStrong sense of pride in workPERKS & BENEFITS :
We have great operating hours! Monday-Saturday 9 am-7 pm, Sunday 12 pm-5 pmWe observe all major holidaysTeam building outingsEmployee discountsWe love to celebrate and bring joy to the communityYou will get trained, not only on crafting beautiful, unique cakes, but on growing your career.Apply now. Joy is the job.
