Job Description : Salesforce Business Analyst(Only w2)
Location : King of Prussia, PA (Onsite) Locals of only KOP are preferred
Preferred Candidates : US Citizens
Key Responsibilities
- Work closely with business units to gather, analyze, and document business requirements for Salesforce enhancements and new features.
- Translate business needs into functional specifications, process flows, user stories, and acceptance criteria.
- Collaborate with Salesforce administrators, developers, and QA teams to ensure successful solution design and delivery.
- Conduct gap analysis and propose scalable, efficient Salesforce solutions aligned with Clean Earths operational workflows.
- Support system configurations, data integrity initiatives, and workflow optimization across Sales Cloud, Service Cloud, and related modules.
- Facilitate cross-functional workshops, requirement discovery sessions, and UAT planning.
- Perform system testing, user acceptance testing, and post-deployment validation.
- Develop training materials, user guides, and help business users adopt new Salesforce capabilities.
- Work on data migration, reporting, dashboards, and automation improvements.
- Ensure compliance with Salesforce platform governance, security policies, and data quality standards.
- Partner with leadership teams to define roadmap initiatives and continuous improvement opportunities.
Required Skills & Experience
10+ years of experience as a Salesforce Business Analyst or Functional Consultant.Strong knowledge of Sales Cloud, Service Cloud, workflows, validation rules, Lightning components, and automation tools.Proficient in creating user stories, BRDs, FRDs, process maps (BPMN), and UAT scripts.Experience working with cross-functional business units (Sales, Operations, Customer Service, Field Teams).Solid understanding of data management, reporting, and Salesforce analytics.Hands-on experience with Agile / Scrum methodology.Strong communication and stakeholder management skills.Ability to manage multiple priorities and deliver high-quality work under timelines.If I missed your call ! Please drop me a mail.
Thank you,
Harish
Talent Acquisition
Astir IT Solutions, Inc - An E-Verified Company
Email : harishj@astirit.com
Direct : 7326946000
78850 Cragwood Rd. Suite # 219, South Plainfield, NJ 07080
www.astirit.com