Mainframe Systems Programmer CICS

Position Summary

Provide premium software support and services to Ensono mainframe clients as they relate to CICS.

Position reports to Manager, MF Programming

Responsibilities

• Fulfill customer service requests (CSRs) for mainframe CICS customers in a timely manner as they pertain to CICS TS and related OEM software products.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide support on 24 x 7 x 365 basis and in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity / scalability purposes).
• Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
• In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customers disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures
• Implementing vendor product specific corrections (fixes) and
• Upgrading, maintaining, enhancing or providing new options to applicable z / OS products within any given customer partition.

Ideal Candidate

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

Other Qualifications

Why Ensono

Ensono is a place to make better happen for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Benefits

As of the date of this posting, a good faith estimate of the current pay scale for this role is $65,000 to $123,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity / Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement / posting OFCCPs pay transparency policy can be found on OFCCPs website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@.

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