Data Analyst

Job Description

Title : Data Analyst

Location : Remote

Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands.

Summary :

This role focuses on KPI and SLA design, operational reporting, deep business analysis, and Excel-driven modeling rather than heavy data engineering or platform build-out. You will partner with operations and business leaders to define meaningful metrics, monitor service levels, and deliver timely, actionable reports that improve outcomes.

Responsibilities :

• KPI and SLA Development : Lead the definition, documentation, and lifecycle management of KPIs and SLAs that align to business objectives; translate business goals into measurable indicators.
• Reporting and Insight Delivery : Design, maintain, and distribute recurring reports and executive-ready scorecards tracking performance against KPIs and SLAs.
• Operational Analysis : Perform root cause and trend analyses to identify opportunities, risks, and performance gaps; produce concise recommendations and next steps.
• Excel Modeling and Automation : Build robust Excel models, pivot-driven analyses, and automated reporting templates using formulas, advanced functions, and macros when appropriate.
• Minimal Data Querying : Run and validate light SQL queries or extracts as needed to pull data for analysis; collaborate with data teams when complex extraction or transformation is required.
• Stakeholder Partnership : Work closely with operations, account teams, and leadership to ensure metrics are understood, actionable, and adopted across teams.
• Data Quality and Governance : Validate incoming data, document metric definitions and data sources, and escalate discrepancies to ensure trusted reporting.
• Presentation and Storytelling : Synthesize findings into clear presentations and one-page summaries for non-technical audiences.

Qualifications :

Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications / responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website at www.ekmanassociates.com .