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Consultant

Consultant

Yardi Systems, Inc.Boise, ID, United States
30+ days ago
Job type
  • Full-time
Job description

Consultant

Boise, ID

About the Role :

Yardi is currently seeking a dynamic and experienced Consultant

to play a crucial role in training clients, supporting software implementations,

and fostering strong client relationships for our Senior Living product suite. In

this role, you'll partner with clients to provide consultative guidance,

streamline implementation, offer ongoing support, and deliver tailored

solutions. Enjoy a collaborative environment while playing a key role in transforming

the senior living experience with Yardi's cutting-edge technology.

What You'll Do :

  • Ability to travel up to 25%.
  • Analyze Client Needs : Utilize your keen attention to detail

to assess and interpret client operational needs, identifying the best software

products and services to meet their business and process goals.

  • Advise Clients : Leverage your strong interpersonal skills to
  • guide clients on enhancing or expanding their use of software, ensuring they

    gain maximum value.

  • Build Alliances : Establish and maintain robust relationships
  • with clients, ensuring high levels of satisfaction and retention.

  • Resolve Issues : Analyze and resolve software functionality
  • and reporting problems, ensuring smooth operations for clients.

  • Manage Integrations : Oversee ongoing software integrations,
  • maintenance, and updates in collaboration with clients.

  • Lead Implementations : Guide clients through the entire
  • software implementation process, from setup to integration, determining initial

    system configurations.

  • Ensure Success : Perform or assist with testing, data
  • mapping, conversion, user training, and other services to guarantee successful

    software deployment.

  • Conduct Meetings : Facilitate and participate in client
  • meetings, providing expert counsel to instill confidence in software use.

  • Enhance Processes : Conduct system and business process
  • reviews, identifying inefficiencies and recommending productivity improvements.

  • Proactive Support : Address potential client concerns
  • preemptively and enlist support for complex client requests and issues.

  • Document Solutions : Develop and document solutions and best
  • practices for a solutions repository.

  • Advise Best Practices : Offer recommendations on best
  • practices relevant to clients' use of products and services.

  • Identify Opportunities : Recognize and refer opportunities to
  • sell additional products and services to existing clients.

  • Collaborate Internally : Work closely with client services,
  • programmers, marketing, and sales teams to meet client needs and maintain high

    customer service standards.

  • Advise Development : Provide feedback to the development team
  • on product functionality.

    Who You Are :

  • Bachelor's Degree in Business, Finance, Math, or
  • Computer / Engineering Sciences; or an equivalent combination of education and

    experience.

  • Five plus (5+) years of experience in software or business
  • process consulting or equivalent consulting experience interacting with

    customers.

  • Proven ability to manage projects with multiple touch
  • points.

  • Proven client-centered commitment and focus.
  • Proven ability to meet critical deadlines and prioritize
  • multiple tasks in a fast-paced environment.

  • Independent, sound decision-making, critical thinking, and
  • problem-solving skills.

  • Excellent written and oral communication skills.
  • Client-centered commitment and focus.
  • Excellent interpersonal skills.
  • Collegial, team-oriented disposition with the desire and
  • ability to establish cooperative working relationships with all levels of

    employees and clients.

  • Ability to think and act strategically by visualizing new
  • possibilities, challenging assumptions, and recommending the implementation of

    new ideas or strategies.

  • Proficiency in Microsoft 365 desktop applications.
  • Real Estate runs on Yardi. About Us :

    Yardi pioneers the property tech industry by seamlessly

    blending 40 years of tradition with forward-thinking innovation. We've created

    a team of over 9,000 employees in over 40 locations around the globe dedicated

    to making great real estate software products. We offer a dynamic work

    environment, comprehensive training programs, and abundant opportunities for

    career growth.

    Discover the Yardi Difference :

    Yardi is more than just a software company - we are

    dedicated to creating a positive impact in our communities. Annually, Yardi

    extends philanthropic support to organizations chosen by our employees. Our

    team has contributed to over 350 nonprofits globally, demonstrating our

    commitment to various causes and communities.

    Our award-winning culture, consistently recognized by

    Glassdoor's prestigious "Best Place to Work", fosters support,

    collaboration, and growth. We prioritize your well-being with comprehensive

    benefits, including 100% paid employee medical premiums, company profit-sharing

    plan, and flexible work arrangements.

    Join us in delivering top-notch consulting services and

    making a significant impact on the success of our Senior Living clients. If

    you're ready to use your expertise to drive positive outcomes, we want to hear

    from you!

    submissions for open positions should be received through Yardi's applicant

    portal, accessed from Yardi's corporate website.

    EOE / Race / Gender / Disability / Vets

    LI-Hybrid

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    Consultant • Boise, ID, United States