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Credit Specialist
Credit SpecialistJ. J. Keller & Associates • Neenah, WI, US
Credit Specialist

Credit Specialist

J. J. Keller & Associates • Neenah, WI, US
1 day ago
Job type
  • Full-time
Job description

Credit Specialist

J. J. Keller is seeking to fill an opening on our Accounting & Finance team. Due to an upcoming retirement, we are looking for a Credit Specialist to assist our team in completing collections on past due accounts, client advances and deposits, and providing internal / external customer service as needed for complex and / or strategic accounts. This position is hybrid and requires 2-3 days of on-site work in Neenah, WI.

There's a lot to love about our home office in Neenah, Wisconsin, including :

  • Jean-friendly environment, every day of the week!
  • Caf that offers breakfast, lunch and multiple a la carte items
  • FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
  • FREE access to our J. J. Keller Wellness Center, with access to some prescriptions at no cost
  • Near 1-mile-long walking trail that wraps around the campus
  • Multiple collaboration stations

Job Responsibilities :

  • Makes collection contacts via phone and / or e-mail for complex or high-profile accounts as assigned. Encourages timely payment in support of company goals for accounts receivable aging and bad debt write-off.
  • Manages advances and deposits for Managed Services clients.
  • Provides assistance to associates in Managed Services related to credit functions.
  • Reviews orders on credit block and collaborates with sales and / or customers as needed to resolve issues.
  • Provides back-up and assists other credit associates, as needed.
  • Reviews and analyzes current processes and makes recommendations for improvements.

    • Qualifications :

  • 4+ years of collection experience.
  • High School Graduate or General Education Degree (GED).

    • Other Skills / Qualifications :

  • Must be proficient in the use of a PC and MS Office Suite.
  • Effective written and verbal communication skills.
  • Accuracy working with numerical data.
  • Good problem solving skills.
  • Strong attention to detail.
  • Commitment to providing excellent customer service.

    • Physical Requirements :

    Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and / or industry and training events may also be required, depending on assignment.

    We Protect People & The Businesses They Run

    Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

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    Credit Specialist • Neenah, WI, US