Nursing Manager of Operations MedSurg Unit

The Manager Operations reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards. The Manager Operations provides autonomous and direct management of a team or teams.

Responsibilities :

• Manage day-to-day operations of designated departments divisions programs services and / or locations. This includes defining and overseeing workflows and staffing in the department re-directing resources to critical areas as needed developing operating and capital budgets monitoring budget performance including explaining variances and defining and applying corrective action to ensure compliance with the budget as needed. 24 / 7 accountability
• Provide support guidance and supervision to team members by ensuring that the team members maintain competencies in addressing behavioral social financial and environmental issues for patients to achieve optimum clinical quality patient satisfaction and cost-effective care.  Support the team by preparing and delivering annual and mid-year reviews coaching through the resolution of complex situations that involve practice issues and customer relations ensuring that they have the tools including technology to perform their roles and identifying areas in need of improvement and acting upon them with the appropriate NM system partners.
• Recommend department goals to department leadership; plan and advance progress toward the goals throughout the year.  Communicate goal achievement timelines risks and decisions needed with all appropriate leadership teams on a regular cadence.
• Ensure department policies and processes meet current standards of the Joint Commission and all federal state and regulations. Revise and / or create new policies and processes as needed to meet changing regulations and the evolution of patient care delivery. Target quality improvement by reducing process variation eliminating redundancy or implementing new technology.
• To manage escalations interpret information needed to identify each patients requirements relative to the patients age-specific needs using principles of growth and development over the life span.  Connect those with the resources required to coordinate each patients care.
• Other duties as assigned.

Additional Responsibilities :

Business expertise

Problem solving

Interactions / interpersonal skills

Qualifications : Required :

Preferred :

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

Sign-on Bonus Eligibility :  Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception : New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Remote Work : No

Employment Type : Full-time

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Experience : years

Vacancy : 1