Database Support EngineerVirtualVocations • Long Beach, California, United States
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Database Support Engineer
VirtualVocations • Long Beach, California, United States
30+ days ago
Job type
- Full-time
Job description
A company is looking for a Database Support Engineer.
Key Responsibilities
Diagnose and troubleshoot issues with customer production systems, providing high-level support and solutions
Maintain and create technical support documentation, including knowledge articles and change control documentation
Provide training to Technical Support Engineers and customized training to premium customers
Required Qualifications
Bachelor's degree in a related field or equivalent experience
4+ years of customer service experience troubleshooting software applications
2+ years of experience with Oracle and Microsoft Databases
Experience with Backup and Recovery procedures and Database Switchovers (RMAN, Data Guard, Fast Start Failover)
Experience in shell scripting (Awk, Bash, Powershell, and / or Vi)
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Database Engineer • Long Beach, California, United States
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