Service Advisor Liberty Auto City (Libertyville, IL)

Service Advisor - Liberty Auto City (Libertyville, IL)

Location : 1000 E Park Ave, Libertyville, IL 60048. Liberty Automotive

Compensation : Up to $52,000 base salary + aggressive monthly commission (based on experience) with six-figure potential for top performers.

Liberty Auto City is hiring a high-output Service Advisor to own the customer experience from write-up to delivery. If you can run a busy lane, set clear expectations, and keep ROs tight and accurate, we want you.

What You'll Do

Greet customers, capture concerns, verify warranty / insurance, and build precise estimates and timelines

Schedule and dispatch efficiently; manage RO flow with technicians and parts for zero delays

Conduct walk-around inspections and test drives to validate concerns; document with clarity

Present maintenance / repair options professionally; secure approvals and set pick-up times

Proactively communicate status updates; review final invoices and next-service recommendations

Ensure parts availability and RO accuracy; protect CSI and follow dealership processes every time

Close out ROs cleanly-no surprises, no loose ends

What You Bring

Elite customer service, communication, and problem-solving skills

Solid understanding of automotive systems and dealership service operations

Proficiency with DMS / dispatch / scheduling tools; fast, accurate documentation

Organized, goal-driven, able to manage multiple ROs under pressure

Team mindset-seamless coordination with techs, parts, and management

Prior advisor / writer experience preferred; ASE C1 or OEM training a plus; valid driver's license

Ready to lead a high-volume lane? Apply in person or online at Liberty Auto City, 1000 E Park Ave, Libertyville, IL 60048. Liberty Chrysler Dodge Jeep Ram

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