Customer Service Representative Second Shift

Job Opportunity At Planet Fitness

This job is full time and will require you to work one weekend day. Shift is 2pm to 10pm.

Essential Duties And Responsibilities

• Greet members, prospective members and guests by providing exceptional customer service
• Handle all front desk related activities including answering phones in a friendly manner and assisting callers with a variety of questions, checking ID and member barcodes into the system, new member sign-up, and taking prospective members on a tour of the club
• Facilitate needed updates to members accounts
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
• Assist in maintaining the neatness and cleanliness of the club
• Assist in monitoring for safety of persons and cleanliness in the club
• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor
• Stock locker rooms with proper supplies / paper products
• Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager
• Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately

Qualifications / Requirements

Physical Demands

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the club. Enhancing peoples lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. Thats where you come in. If youre looking for a place where you can make a difference in a customers life, youve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that youre making a difference on our Planet.

To Find Your Perfect Fit, Search For A Club Opportunity Near You.