Client Relationship CoordinatorProHome LLC • Wichita, KS, US
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Client Relationship Coordinator
ProHome LLC • Wichita, KS, US
30+ days ago
Job type
- Full-time
Job descriptionBachelor’s degree preferred or equivalent combination of education, training, and experience Strong attention to detail and organizational skills, capable of holding sub-contractors to expected timelines Friendly relationship builder with customer service excellence. Team player who enjoys working with a close-knit team Proficient professional business communication – written and oral Exceptional follow-up, problem-solving and conflict resolution skills Must be able to successfully use a CRM system, internet & office programs
Job Description
Job Description
The Client Relationship Coordinator will serve as a homeowner & builder / developer primary point of contact throughout the duration of their warranty administration experience. They will work to build and maintain a positive relationship and provide exemplary customer service while committed to constant communication.
Duties / Responsibilities :
- Serve as the lead point of contact for a group of homeowners, sub-contractors, builders & developers within assigned territories.
- Respond to customer inquiries, claims & request for service calls.
- Coordinate subcontractors to meet contractual conditions of performance
- Prepare reports and document job status and completion.
- Become and remain proficient on our services and the associated terminology.
- Plan, organize & officiate builder meetings.
Qualifications :
Must reside in Wichita, KS or the surrounding area.
Only selected candidates to interview will be contacted.
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Client Relationship Coordinator • Wichita, KS, US
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