Front Desk

Job Description:

- Greeting and checking patients in and out

- Making outbound and taking inbound phone calls

- Scheduling appointments

- Entering patient demographic information into the computer

- Responsible for collecting copays and deductibles

- Assisting in the insurance processing management

- Providing excellent customer service

- Properly resolving problems

Experience Requirements:

- Minimum 1 year paid Dental Front Office experience ( not including externship )

- Ability to multi-task while being accurate

- Excellent customer service skills

- Excellent telephone etiquette

- Demonstrated history of providing compassion, empathy, and respect when interacting with patients regarding dental concerns

- Tireless work ethic to create an uplifting, comfortable treatment environment

* Benefits (waiting period applies):
- 10 days yearly Paid Time Off
- 7 yearly Paid Holidays
- Company Paid Life & ADD Insurance
- Free Dental Care ( excluding lab fees ) for Employee & Qualifying Dependents
- Medical Insurance
- Voluntary Vision Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
- Voluntary Life and ADD Insurance for Employee & Qualifying Dependents