A company is looking for a Banking Operations Associate to support the daily functions of banking product operations.
Key Responsibilities
Respond to and resolve escalated banking-related customer contacts via email
Perform daily back-office tasks including managing card orders and processing complex account issues
Serve as a subject matter expert on core processing administrative platforms and ensure compliance across banking processes
Required Qualifications
2 - 3 years of experience in banking, financial services, or operations
Strong knowledge of KYC, banking onboarding, and payment processing
Proven ability to execute tasks effectively with a high degree of excellence
Strong work ethic with the ability to manage multiple priorities in a fast-paced environment
Customer-focused with a passion for addressing complex queries and solving issues
Banking Associate • Aurora, Colorado, United States