Regional Hospitality Manager

Regional Hospitality Manager

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team!

Job Description

The Regional Hospitality Manager is responsible for managing office event planning, creative development, catering, and execution of all on-site meetings and events. The Regional Hospitality Manager works closely with the Regional Office Administrator to provide guidance and direction to local conference service teams within the region related to meetings and events. The Regional Hospitality Manager manages hospitality procedures, best practices, and service standards to ensure the seamless operation of all conference-related activities. The Regional Hospitality Manager ensures all clients and visitors are met with the highest level of service, reflecting the firm's commitment to excellence and attention to detail, creating an environment that is welcoming and conducive to productive interactions.

Essential Duties and Responsibilities

• Oversees logistical planning and execution of all meetings and on-site events; support the Regional Office Administrator with coordinating and implementing office engagement related initiatives.
• Supervises relevant outsourced functions, including conference room set-up and post-conference clean-up as well as catering duties.
• Monitors and coordinates purchasing of office hospitality items to ensure organized and effective amenities for personnel and guests.
• Assist multiple sites as needed with a variety of event types and needs, ensuring effective budget management while also providing high-quality experiences to meet internal and external client expectations.
• Anticipates problems and barriers to hosting successful meetings and events and make recommendations for solutions.
• Ensures successful management and administration of in-office event budgets, monthly invoices and timely reconciliations via Chrome River.
• Consults with customers to determine objectives and requirements for events and meetings. Maintains a strong working relationship with clients and vendors.
• Oversees conference room schedules in multiple offices, and resolves scheduling conflicts or requests as needed based on business and meeting needs.
• Maintains awareness of current trends in event management and integrates into the operation in a timely manner Reviews effectiveness of event operations and makes appropriate adjustments.
• Supervises assigned Reception team(s), including interviewing, hiring, training, and developing team members.
• Manages Reception team schedule and coverage during meal breaks, and planned or unplanned absences.

Knowledge, Skills, and Abilities

Education and / or Experience

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.

This position description is intended to describe the general content of and requirements for the performance of the job. Additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com.

Equal Employment Opportunity Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.

Compensation is dependent on several factors, such as position, location, education, training, and / or experience.

Hiring Salary Range : $115,000.00 - $135,000.00