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Apprentice or Express Technician

Apprentice or Express Technician

Swickard Auto GroupHonolulu
30+ days ago
Job description

Job Type Full-time Description

Veterans encouraged to apply

No prior automotive industry experience is required to apply!

The Express Technician is the backbone of a dealership's quick service department, efficiently performing routine maintenance and repairs on vehicles. You'll play a vital role in keeping customers happy by providing fast, accurate, and high-quality service.

Responsibilities :

  • Routine Maintenance and Inspections :
  • Perform multi-point inspections, identifying potential issues and preventative maintenance needs.
  • Change engine oil and filters according to manufacturer specifications.
  • Rotate and balance tires, checking air pressure and tread wear.
  • Top off or replace fluids (coolant, windshield washer fluid, etc.).
  • Perform other express services like battery checks, wiper blade replacements, and air filter changes.
  • Document all completed services and identified issues on repair orders.
  • Customer Service :
  • Interact with customers in a friendly and professional manner.
  • Explain service recommendations clearly and concisely, obtaining customer authorization before proceeding.
  • Provide estimated wait times and keep customers informed of service progress.
  • Address customer concerns promptly and professionally.
  • Technical Skills and Safety :
  • Possess a strong understanding of basic automotive maintenance procedures.
  • Work efficiently and accurately, adhering to manufacturer specifications and safety protocols.
  • Use a variety of diagnostic tools and equipment effectively.
  • Maintain a clean and organized work area.
  • Additional Responsibilities :
  • May assist with preparing vehicles for service (removing floor mats, placing protective covers, etc.).
  • May stock and maintain service supplies.
  • Contribute to a positive and efficient work environment within the service department.

Qualifications :

  • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Valid driver's license with a clean driving record.
  • Minimum of 6 months to 1 year of experience in automotive repair or a related field (preferred).
  • Strong understanding of basic automotive systems and maintenance procedures.
  • Ability to follow manufacturer service specifications and safety guidelines.
  • Excellent mechanical aptitude and the ability to learn new skills quickly.
  • Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
  • Good communication and interpersonal skills to interact effectively with customers.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Automotive Service Excellence (ASE) certifications a plus.
  • Benefits of Working at Swickard :

  • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
  • Progressive pay plans : As your tenure increases and you complete more certifications, we’ll pay you more!
  • Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
  • Mentorship – new technicians are paired with an experienced team member for ongoing mentorship and training.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.
  • Competitive benefits package :

  • Insurance : medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan – invest in your future.
  • PTO and paid holidays
  • About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We’re a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture : We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands : Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
  • Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

    To all recruitment agencies : Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.