Office Manager

Job Description

Job Description

SUMMARY OF POSITION :

The Office Manager provides comprehensive administrative and operational support to the Public Works Department. This position coordinates communications between city departments, residents, vendors, and external partners such as the Georgia Department of Transportation and DeKalb County. The Office Manager manages departmental records, assists with project tracking and reporting, and develops internal documents and procedures to improve efficiency and service delivery. A key responsibility includes processing and maintaining accurate records of invoices and financial transactions. The Office Manager also provides administrative support to the Public Works Superintendent and Director of Public Works as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Schedule and organize meetings, prepare agendas, and maintain departmental calendars.
• Manage departmental supplies, office equipment, and technology needs
• Draft and distribute departmental correspondence, public notices, and website updates to communicate project and service information to residents
• Serve as the primary administrative liaison between Public Works, other city departments, and external agencies and vendors.
• Input service requests into work order software and produce reports as requested.
• Assist in the implementation and training of new software and workflow systems.
• Ensure accurate budget coding, adherence to procurement procedures, and timely payment of invoices.
• Manage contract and price negotiations with office vendors and service providers
• Create and track purchase orders, invoices, and vendor contracts.
• Provide general support to residents.
• Respond to inquiries from residents, businesses, and other stakeholders regarding sanitation, right-of-way maintenance, and other Public Works services.
• Assist in on-boarding process for new hires
• Contributes to and updates department social media presence.
• Screens and directs phone calls, answer various inquiries from the general public and other City departments
• All other duties as assigned

DESIRED SKILLS AND QUALIFICATIONS :

MENTAL AND PHYSICAL REQUIREMENTS :

OTHER REQUIREMENTS :

AT-WILL EMPLOYMENT :

This classification specification does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Employment with the City of Doraville is at-will in accordance with Georgia law.

EQUAL OPPORTUNITY :

The City of Doraville is an Equal Opportunity Employer.