Help Desk Support Specialist
Staffing the UniverseRichmond, VA, United States20 hours ago
Job type
- Full-time
Job description
Job Title
Job Summary : Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. The ideal candidate will possess excellent soft skills and thrive in a challenging user environment.
Key Responsibilities :
- Triage and Manage Incidents : Efficiently triage and prioritize incidents and service requests using ServiceNow.
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Help Desk Specialist • Richmond, VA, United States
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