ION Production Support

ION Production Support - (Job Number : 230001DN)

Pay Competitive

Location Manhattan / New York

Employment type Full-Time

Job Description

Req# : 73863 !

Jefferies Financial Group Inc. (Jefferies, we, us or our) is a U.S.-headquartered global full service, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary, Jefferies International Limited, a U.K. broker-dealer, was established in the U.K. in 1986. Our strategy focuses on continuing to build out our investment banking effort, enhancing our capital markets businesses and further developing our Leucadia Asset Management alternative asset management platform. We offer deep sector expertise across a full range of products and services in investment banking, equities, fixed income, asset and wealth management in the Americas, Europe and the Middle East and Asia.

Role and Responsibilities

Candidate would be part of Fixed Income Application Support team, interfacing with Rates Front Office users within Fixed Income Trading.

Act as frontline support for electronic trading systems used by Jefferies Fixed Income Trading desks.

Interact with traders and sales teams and analyze their requests and issues.

Troubleshoot issues and field questions on production systems addressing issues ranging from missing trades to exchange connectivity problems and systems outages

Work with support and development teams to implement solutions.

Participate in requirements gathering and implementation of projects, providing tactical support to the trading desks.

Monitor daily tasks and status of the e-trading platform, trouble shooting of issues, communicating with the end users.

Driving process improvements for the e-trading platform by collaborating with development team as well as with other key stake holders.

Liaise with infrastructure (hardware / networking) and cloud teams

Be responsible for tracking bugs and stability issues that affect the production environment and lead changes to mitigate these issues.

Document procedures and troubleshooting FAQs.

Qualifications and Education Requirements

5-10 years of experience in Financial Services Technology. Experience in sell-side Capital Markets and supporting a Swaps desk highly desired.

Preferred Skills

Experience with ION Trading software highly desired.

Understanding of Swaps (highly desirable) and Rates Fixed Income markets, including trading protocols, product knowledge including pricing and risk.

Experience with Linux / Unix and Windows OS

Understanding of relational databases, SQL queries.

Excellent communication, time management and project management skills.

Additional Notes

This is a senior position focus on Front Office interactions. Knowledge of ION Trading software and Interest Rates Swaps is highly desired.

The salary range for this role is $150,000 to $200,000.

At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and support s a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.

Jefferies is an equal employment opportunity employer . We practice equal opportunity for all, and all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws . As part of this commitment, Jefferies will extend reasonable accommodations to individuals with qualified disabilities, as appropriate , under applicable law .

All employees must follow Jefferies COVID-19 protocol policy , which is subject to change .

Jefferies Group LLC is an American multinational independent investment bank and financial services company that is headquartered in New York City.

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