Healthcare Collections Specialist
VirtualVocationsSanta Clara, California, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Healthcare Customer Service Collections - Self-Pay.
Key Responsibilities
Handle inbound calls to arrange debt repayment based on patient financial situations
Understand and utilize HIPAA and TCPA guidelines during calls
Manage patient disputes and escalate issues to a supervisor as necessary
Required Qualifications
High school diploma or GED
Minimum one year collections experience in healthcare
Minimum one year experience with Software Epic
Associate's degree preferred
Two years of related experience is a plus
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Collection Specialist • Santa Clara, California, United States
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