A company is looking for a Customer Success Advocate to provide exceptional service and support to customers.
Key Responsibilities
Handle inbound sales and service calls, focusing on enhancing customer experience
Provide thoughtful advice to help customers maximize the value of their contact lens purchases
Engage proactively with team members and maintain performance metrics in a virtual environment
Required Qualifications
2-3 years of customer service experience
Experience in inbound sales and contact center preferred
Goal-oriented mindset with a focus on achieving performance metrics
Reliable internet connection and computer literacy skills
Must reside in approved locations : North Carolina, Texas, or Utah
Customer Success Advocate • Fort Lauderdale, Florida, United States
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