Manager, Business Process Management

Banking Operations Manager

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Working Model : Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Summary

Responsible for managing a Banking Operations team overseeing strategic projects, business change, and application / data governance. Role is balanced between individual operational execution, strategic projects, and team management / development. Works across all functional groups within Banking Operations to deliver on capability initiatives, increase productivity, and improve business governance.

Major Duties :

• Assists with the development and successful implementation of systems, process, and projects changes for the Banking Operations group
• Oversees the application ownership, vendor management and data governance process across all Banking Operations functions. Works with broader Banking Operations management team to ensure understanding and compliance.
• Assist management with the successful identification, assessment, monitoring, and mitigation of risk issues present within the group. Participates in annual risk management and control processes including RCSA, CRA and internal / external audits.
• Champions process improvements across Banking Operations, delivering both risk reduction and productivity improvement.
• Conducts performance management and career development processes for staff. Prioritizes team development.
• Balances individual deliverables with delegation to team.
• Sets short-term and long-term priorities, balancing both to ensure timely and accurate completion of work.
• Carries out activities that are large in scope, cross-functional and technically difficult.
• Responsible for direct interaction with clients and front office partners regarding implementations and strategic initiatives.

Knowledge :

Salary Range : $85,900 - 145,900 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us :

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.